Chelsea Hotel, Toronto

4.0 star property
Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, sun loungers
City view
Exterior
Sundeck

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Gym
  • Hot Tub
  • Pet friendly
  • Bar
    Bar
The price is AED 439
AED 522 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Studio, 1 King Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
Shower/tub combination
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
Shower/tub combination
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
Shower/tub combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
Shower/tub combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
33 Gerrard St W, Toronto, ON, M5G1Z4

What's nearby

  • Yonge-Dundas Square - 5 min walk - 0.5 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Scotiabank Arena - 3 min drive - 1.9 km
  • CN Tower - 4 min drive - 2.6 km
  • Rogers Centre - 4 min drive - 2.8 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Upscale eco-certified hotel near Yonge-Dundas Square
Located close to CF Toronto Eaton Centre and Art Gallery of Ontario, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the spa tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indian cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 2 indoor pools and a children's pool, with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • Multilingual staff, ATM/banking services, and a ballroom
  • Guest reviews speak highly of the family-friendly amenities, pool, and central location
Room features
All 1590 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, quiet rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Market Garden
  • Elm Street Bar & Lounge

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (5199 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Chelsea Hotel, Toronto?

Self parking is available for CAD 39 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and College St at Bay St Stop are within a 5-minute walk.

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4096 out of 9721 reviews" "
Rating 8 - Good. 2910 out of 9721 reviews" "
Rating 6 - Okay. 1558 out of 9721 reviews" "
Rating 4 - Poor. 723 out of 9721 reviews" "
Rating 2 - Terrible. 434 out of 9721 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

Dianne

.
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the Eras Tour. Concierge was very helpful. Friendly staff and clean accommodations.
Stayed 2 nights in Nov 2024

8/10 Good

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only other thing that would have made it perfect is more pillows!
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here in the last. Lovely hotel and great staff. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
As a Torontonian I was Impressed with my staycation I will definitely come back again 💯
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos Felippe

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
External windows/doors bad insulated. Draft cold air passing from the into the room! Need to put heating very high to compensate. Low pressure water on the shower
Stayed 2 nights in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eknoor

Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Ruby Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to most tourist spots!
Stayed 2 nights in Nov 2024

2/10 Terrible

Laurie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I was cat-fished. Picked this hotel because it was the top recommended hotel by Expedia. I pick out a king bed room but when I checked in they had changed me to a queen and told me “it’s a newly remodeled room with more space and a big walk-in shower”, so I accepted the keys only to find it’s an out-dated handicap room. Toilet was super low, bed was almost on the floor and it definitely hasn’t been remodeled as there was rust in the shower drain and the wallpaper was peeling off. Definitely not the room I booked and not worth what I paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Although the check in line was long (Taylor effect) it moved quickly. The room was very nice, beds comfortable. We couldn't really get the heat turned down, we like a cold room for sleeping. Overall I would definitely stay again and suggest to friends.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Aporna

Stayed 4 nights in Oct 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near shopping and food. Close to subway for easy access to CN Tower, Rogers Centre, aquarium.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good but bathroom needs to be upgraded
Stayed 2 nights in Nov 2024

6/10 Okay

Loen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My Sister and I recently stayed at the Chelsea Hotel Toronto for five nights, and I couldn’t be more disappointed with my experience. From the moment I arrived, the staff at CHECK-IN were incredibly RUDE {Rolled eyes to us} definitely NOT at ALL WELCOMING! Also, they wanted $124 to CHECK-IN 2 hours early although there were rooms ready. In general even with this unfavorable impression is a good hotel and has a great location, walkable to near restaurants, shops, and transport.
Stayed 4 nights in Nov 2024

8/10 Good

PING PING

Liked: Cleanliness, staff & service
The shower head was broken and did not get fixed
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Close to everything! And great staff
Stayed 1 night in Nov 2024

4/10 Poor

harvey

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
unfortunately, the air/heating system is as old as the property.had it down ro 65,but heat stayed on.closed the unit altogether….heat stayed on.got a lousy night’s sleep.cannot justify returning there.( but most of the rest of the property was updated)
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
This was a first time to Toronto for me and it was great to have a central location to navigate from. The concierge was helpful. I liked the convenience of having an option to store my bag before check in time and after check out time. The room was clean and bed was comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Bruk

Stayed 1 night in Oct 2024

2/10 Terrible

Dexton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, good location, good price. Too bad about the idiot front doorman. Chelsea spent good money to put in an EV charger to attract that clientele. I drove from Kingston to Toronto and purposely picked this hotel for EV charging. But despite Chelsea spending all that money, the doorman put a big truck there instead blocking the EV charger. The owner coincidentally was at his big truck when I said to the doorman, please ask him to move so I can charge. Nope. “I am dumb duh and parked that truck there.” But I can ONLY charge THERE, he can park ANYWHERE. “I am dumb, duh, nope.” Idiot. Chelsea please update your webpage saying, no EV charging because we hired a dumb doorman.
Stayed 1 night in Nov 2024