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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness center, steps from Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Bathroom shower
View from property

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is AED 400
AED 470 total
includes taxes & fees
25 Nov - 26 Nov

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
River Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (3549)
The price is AED 387
AED 465 total
includes taxes & fees
22 Dec - 23 Dec
River Hotel

About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Chicago Theatre, citizenM Chicago Downtown provides a coffee shop/cafe, a bar, and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • An elevator, a front-desk safe, and 3 meeting rooms
  • Guest reviews give top marks for the overall value, central location, and helpful staff
Room features
All 280 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Fitness center

Family friendly

  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1676 out of 2277 reviews" "
Rating 8 - Good. 391 out of 2277 reviews" "
Rating 6 - Okay. 110 out of 2277 reviews" "
Rating 4 - Poor. 50 out of 2277 reviews" "
Rating 2 - Terrible. 50 out of 2277 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Brooklyn, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms, but clean and hi-tech. Great gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Stayed 4 nights in Oct 2024

10/10 Excellent

Dominique

Friendly
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is bright and vibrant, popping with color and artwork everywhere! Very fun, lively, and relaxing at the same time. Rooms are pretty high tech, and the blackout curtains can have you sleep all day long! Would stay at a CitizenM again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Hugo

Traveled with group
Liked: Amenities
It a modern hoteling concept. Just want you need with amazing breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! The hotel is super cool and artsy. Easy check in and out! I would definitely stay here again..
Stayed 2 nights in Nov 2024

10/10 Excellent

Damarcus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel. I always look for a citizenM when I travel.
Stayed 1 night in Nov 2024

8/10 Good

David, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation was great as was the staff. Please do ensure you realize the rooms are a bit on the smaller size if that is an issue for you.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Stayed 1 night in Oct 2024

4/10 Poor

Kristina

Traveled with partner
Disliked: Amenities, property conditions & facilities
Shower was broken, room was small and had to climb over each other to get out of bed the way it was situated. Breakfast was awful and expensive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Citizen M was exceptional! The staff were attentive, the amenities were top-notch, and every detail was perfect. The room exceeded my expectations. Highly recommend and can’t wait to return!
Stayed 4 nights in Nov 2024

10/10 Excellent

Klayton N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a suggested hotel for me while browsing hotel and flight packages, I was a little hesitant as I never heard of the Citizen M brand before, having stayed in a Chicago a few times this was the first time hearing of them. It was a wonderfully artistically decorated hotel that caught my attention every time I walked in or out of my room. Daily I would find something new that I hadn't seen before and appreciate the hotels designer even more. Some reviews state the staff wasn't friendly, but I was greeted and helped by an assistant the first day and every day until checkout was greeted by staff. Breakfast was well worth the additional add on price, as it's a buffet of all types of foods for everyone that allows you to have any coffee or tea your heart desires for the hour or so your stomach needs before tapping out. The bar from what I could see was full service, perfect for those rainy days when you want to leave your room but not go outside. They did have a kitchen with a pretty small but mighty menu and the portions were comparable to those of any restaurants in the area. Again perfect for when you didn't want to leave the hotel. Checking in and out are done by a computer at the lobby. Checkout was a breeze but checking in took a minute or so longer but anyone who's played candy crush should be able to navigate their modern approach to service. If not, the receptionist/assistant is in the area and can help with no problem.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
I loveddd absolutely everything about this hotel. It was sooo cute
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever had the pleasure of staying at.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Modern, compact, good location, good breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Himeka

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs at the check-in were super friendly and they're so supportive! This is my secod time staying in Citizen M, the first time was at LA and this time is in Chicago, I really loved staying this hotel. Everything is so new and clean. I strongly recommend you to stay here for perfect travel!
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2024