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"Good"

"Staff was very attentive and communicative and always very helpful. Great job Team ! Way to go. "

"Thumbs up"

"The hotel and staff are fantastic. The location is right next to the lake and you have easy access to everything around old town. They also provide plenty of free bottled water and a fantastic breakfast every day. Our stay was comfortable and relaxing. However, I have to give a special thanks to Alex the manager. He went above and beyond to make sure that our trip went smoothly, not just at the hotel but even after we left. Tours in Hanoi, booking transportation to Halong Bay and Nihn Bình, and even having a pocket wifi and SIM card ready for us when we arrived, Alex took care of everything perfectly. He even kept in contact long after we had checked out of Hanoi just to make sure everything was going smoothly. A stay at Lotus Boutique will to ensure that you get the most of of your trip if you take advantage of their services. I highly recommend it and will definitely stay there again when I'm in Hanoi."

"Beautiful Hotel with great staff. Location was excellent for walking to most places (restaurants, coffee shops at train street, convenience store, lake)"

"Service was 5 stars. Well located in old Hanoi. Good buffet. Nice rooftop. Only downside was a weird smell in the room. "

"We loved our stay Silli, Jenny and the staff were super helpful and outgoing. They did everything that we needed them to do :) They had a great location and so close to the lake and the shops. It was very clean in the room and reception "

"We are very happy with our selection of the Peridot hotel. Hanoi is a bustling chaotic city and it was always nice to escape the pollution and noise when entering the hotel. The concierge service was great, the breakfast was amazing and the room was comfortable. I also recommend the rooftop pool and bar. If it wasn't so smoggy during our stay, we would have spent more time up there!"

"Beautiful property, helpful and friendly staff. Good food"