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Fraser Suites Hanoi

4.5 star property
Step into this tranquil oasis near Hoan Kiem Lake. Find peace by the garden or get active with bike rentals.

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Photo gallery for Fraser Suites Hanoi

Outdoor pool
Restaurant
Executive Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Washer
  • Room service
  • Gym
  • Barbecue grill
  • Pool
The current price is AED 323
AED 366 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 122 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio, 1 King Bed

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 37 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 98 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Balcony

Oakwood Residence Hanoi

  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 131 reviews
The price is AED 335
AED 379 total
includes taxes & fees
6 Mar - 7 Mar
Oakwood Residence Hanoi

About the neighborhood

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000

What's nearby

  • West Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • Dong Xuan Market - 5 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪The Republic - ‬4 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Savage - ‬3 min walk
  • ‪Chicken Society - ‬1 min walk
  • ‪Phúc Long Coffee And Tea - ‬3 min walk

About this property

Fraser Suites Hanoi

Luxury Hanoi aparthotel in Tay Ho with free parking
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a steam room, coffee/tea in a common area, and a microwave in a common area. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like a pillow menu and bathrobes.
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • On site car rental

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Shared microwave
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Rice cooker

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 397000 per person
  • 1 restaurant
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: VND 1300000.00 per night

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Slippers
  • Towels provided
  • Bathrobes
  • Free toiletries

Living spaces

  • Fireplace
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 55-inch Smart TV with satellite service
  • TV in a common area

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • Onsite shopping

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 280 rooms
  • 25 floors
  • 1 building
  • Beaux Arts architecture
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1300000.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Frequently asked questions

Does Fraser Suites Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Fraser Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fraser Suites Hanoi?

Self parking is free at this property.

What time is check-in at Fraser Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Fraser Suites Hanoi?

Check-out is at noon.

Does Fraser Suites Hanoi provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 1240000 per vehicle applies.

Where is Fraser Suites Hanoi located?

This family-friendly Hanoi aparthotel is located near the airport, within a 5-minute walk of Syrena Shopping Center and West Lake. Hoan Kiem Lake is 3 mi (4.8 km) away.

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Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 202 reviews
Rating 8 - Good. 57 out of 202 reviews
Rating 6 - Okay. 6 out of 202 reviews
Rating 4 - Poor. 7 out of 202 reviews
Rating 2 - Terrible. 3 out of 202 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KEITH

Liked: Cleanliness, property conditions & facilities, communication
excellent hotel with a great staff. Walking distance from many great dining and shopping areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Zack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel with friendly staff. Room was clean, quiet, and had laundry.
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is an amazing property. The rooms are very luxurious, and the staff is amazing. I definitely would stay here again if I’m in town. 10 out of 10. And I never say that.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, communication
Increadible
Stayed 2 nights in Oct 2024

10/10 Excellent

Seishi

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Stayed 6 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Stayed 8 nights in Apr 2024

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staps and property are very good. I am strongly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Nguyet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel, very hotel and 5 stars service
Stayed 4 nights in Apr 2023

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Long

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and convenient area to access
Stayed 4 nights in Mar 2023

8/10 Good

Katherine

Liked: Cleanliness, room comfort, communication
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Stayed 1 night in Aug 2024

10/10 Excellent

Yau Chun

Liked: Cleanliness, amenities, property conditions & facilities
The sky pool, the spacious room and the staff

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay but don’t bother with the breakfast it is very poor in terms of the quality of the food.
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Excellent
Stayed 5 nights in Oct 2023

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, communication
Great check in and great service whilst staying at Fraser Suites Hanoi perfect for business travel. Young guy Parker excellent service and help he is very good at his job.
Stayed 3 nights in Feb 2023

10/10 Excellent

viet tu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean
Stayed 2 nights in Apr 2023

4/10 Poor

Shih Yung

Disliked: Room comfort, communication
Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Stayed 1 night in Jul 2024

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Stayed 6 nights in Aug 2023

8/10 Good

Ngin Hong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ms Rose was helpful because I left my smartphone charger in the room after checked out and she helped to pass to another guest to bring it back to me.
Stayed 1 night in Sep 2022

8/10 Good

Sean

Liked: Cleanliness, room comfort, communication
Hanoi Trip
Not all the "lakeview rooms" have a lakeview. Per my request, in my 2nd day I was moved to a higher room so Id have a lakeview. I love that the hotel is next to a mall. The grocery store sold everything I needed. One bummer is that the hotel bar is not connected to the hotel so you can add the bill as a room charge. A bit inconvenient to deal with Hanoi heat to go to the ATM to get cash to pay my bill. A good location for local bars and there's even a brewery walking distance from the hotel. The executive one bedroom was very clean and obviously new. The bathroom was very spacious. Id stay here again.
Stayed 4 nights in Jul 2023

4/10 Poor

Chung Ling

Liked: Cleanliness
Disliked: Communication
'Don't expect hospitality'
I do not take negative reviews in totality and so, in spite of several negative feedback online, I decided to give Fraser a try. After all, I had stayed in their properties in London and Perth. It's all about the people and the experience they create during your stay when you are away from home. Service at the cafe was curt and the check out was badly handled. It was my fault that I assumed i could take away a laundry bag for my used clothing. The front desk insisted and I paid USD2.50 each for 2 pieces. Next they, they asked if I took away a mousepad. To prove my innocence, I had to stripped my luggage to show my own. The hotel emailed me for a survey, I sent back my honest feedback and the Room Manager replied that he was concerned but wanted my details of that experience. He can read it here. I do not point fingers and therefore I do not name the individuals. The training has to improve. I want them to know that the US$5 matters little because each morning, for 4 days, I had left another US$5 for the room cleaners, an act I now regret.
No free lunch here
Stayed 4 nights in Nov 2022

10/10 Excellent

Helge

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024