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"Great staff great place"

"The front desk has great service and prevents you from getting scammed by taxi services. They speak good english and help you with any problems you may have. If you do happen to get overcharged they will fight for you."

"One of the best hotels in Hanoi. It is positioned well in the middle of the old quarter. All the staff were really kind and the spa and breakfast were excellent."

"Very friendly, service was great."

"We recently enjoyed a fantastic stay at Hotel L'Hotel du LAC The location was absolutely perfect for exploring the city. Our small room was very comfortable, especially the bed which provided excellent sleep after busy days. We treated ourselves to a massage at the spa and it was truly wonderful, a real highlight of our trip. But what really made this hotel stand out was the staff. Everyone was incredibly friendly and helpful, always going the extra mile to ensure we had a great experience. Nothing was too much trouble! Highly recommended!"

"Staff is super nice and helpful especially during breakfast. Breakfast is delicious. Definitely try the pho. Best part of breakfast"

"We had a pleasant stay. Jimmy and team were extremely hospitable and made us feel at home. They helped us with a map of the area and gave some great suggestions to spend a lovely evening at Hanoi. The location of the hotel also makes it super easy to access all the must visit spots. I recommend the hotel."

"Excellent location. Very convenient to walk around the city. Excellent staff service. One of the best hotels in the city"

"Nice hotel. We love spa and sauna in the hotel. "