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The Oriental Jade Hotel

5.0 star property
Luxury Hanoi hotel in Old Quarter with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oriental Jade Hotel

Lake
Outdoor pool, sun loungers
Poolside bar
Lobby sitting area
Point of interest

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AED 381
AED 432 total
includes taxes & fees
7 Dec - 8 Dec

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • Quan Chuong Gate - 13 min walk - 1.1 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, The Oriental Jade Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. Indulge in reflexology, a body scrub, and a body treatment at O' Signature Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Multilingual staff, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Hydromassage showers, designer toiletries, and bidets
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 600000 for adults and VND 600000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 39
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free extra futon mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Local meal delivery service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

The Oriental Jade Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 861 out of 1002 reviews" "
Rating 8 - Good. 105 out of 1002 reviews" "
Rating 6 - Okay. 19 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service of any hotel in the world. Very easy communication for English speakers. Outstanding private guide recommendations. Wonderful bed and pillows. Excellent spa and buffet breakfast. I’m pretty well traveled and highly recommend this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Faultless service from every member of staff without exception. Great location for exploring on foot. Plenty of sights, dining opportunities and shopping. Room was spotlessly clean and beds super comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay due to attentive staff, pristine facilities, great food and service and of course some of the most romantic views over historical Hanoi from a rooftop bar and infinity pool. An oasis of relaxation amongst the bustle of life around the beautiful lake. If new to Hanoi this is the perfect place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Marcel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel, wonderfully attentive staff, right in the centre of bustling Hanoi. Loved every minute of our stay here.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of staff & service 10/10 - best hotel I’ve stayed in from a service perspective. Only note to mention is the rooms may need a bit of soundproofing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hung

Traveled with family
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall with great location. The only thing that would be nice is if the restaurant (for breakfast) was located in an arra other than the basement. It’s well decorated but still… but the service was impeccable they even invited us on the ride back to the airport for free simply because of the ‘inconvenience’ of breakfast being in the basement. Amazing customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Baiyu, Pasadena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable in the old town
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaving was the hardest part! We loved our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I loved this hotel. Everyone was extremely friendly and helpful. Leaving was the hardest part
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronaldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is 5*****, room and amenities were wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will stay again in future. Loved sunrise swims in the rooftop pool. The staff were very gracious and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Wellington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of five. We all really enjoyed our stay. The staff are very welcoming and friendly, going out of their way to be accomodating. The breakfast is great, with lots of options to choose from, including vegetarian. It’s very nice when staying in the heart of Hanoi to have a roof top pool and a gym, we really enjoyed these facilities. We had connecting rooms and they were very comfortable. The hotel was accommodating with a late check out and we were still able to enjoy the facilities until our departure to the airport, which was very appreciated!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jahanzeb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Brian and his team just offered us more and more. Absolutely mind blowing. Highly recommend this hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hanoi. Helpful concierge. Nice breakfast and rooftop restaurant with a view! Friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brilliant
Stayed 6 nights in Sep 2024

10/10 Excellent

Hon Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my family enjoyed the stay very much. The location of the hotel is so convenient for shopping and dining. Apart from clean and spacious, the most important is the staff attitude which is amazing and sincere in particular Kathy and Brian. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Giancarlo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t stay anywhere else now! 2nd time at this property and treated like family every time I come back. Mr Do and his team are excellent and treat me like VIP ( even though I’m not! LOL) awesome upgrade and all the staff at reception are so kind and caring. They gave me my same awesome room and great as before. Great location and the quieter part of the old quarter for sure. Less chaotic and less time to get in and out when catching Grab. I love the Oriental Jade and thank you Mr Do and his team. And it’s great to see all the same faces there (Midori, etc) and that is a great testimony to how staff are treated by management. I even had a 5am airport pickup and the early morning crew treated me like royalty with a take away breakfast, gift and making sure my transfer was on time! Thank you again Oriental Jade! I’ll be back next year!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. The property is wonderfully located and is within walking distance of everything in the Old Town. Highly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 3 nights in Sep 2024

10/10 Excellent

Indrajeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top class 5-star property in the heart of the Old Quarter in Hanoi. Very luxurious and replete with modern amenities. Their staff is helpful and kind. The only thing I didn't like was that their rooftop restaurant/bar didn't serve food after 11 pm and had a very limited menu. Their manager, David, in particular was very helpful and made my trip memorable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Marvelous staff. Delicious breakfast. I enjoyed a quick dip in the rooftop pool and a quick workout in the small but satisfactory gym. Really got our visit to Hanoi off to a fine start.
Stayed 1 night in Sep 2024