Find Hotel with a Concierge in London City Centre

"I spoke with desk staff 4 times during my 10-night stay re lack of heat in my room. At first, the heating/cooling unit wouldn't even turn on. After a couple of days, it would come on but only blow cold air. Asked a third time to have the unit checked, a small, ineffective space heater was provided. Finally, a couple of days before departure, when i was asking for a late checkout, I was told that the room was already booked for the next guest. I strongly urged them not to let this room out again...

"Perfectly placed for our visit to the Theatre Royal Drury Lane and very comfortable room. Accommodated our teenage daughter as well. Breakfast was excellent"

"Location"

"Amazing service and beautiful court yard"

"Lovely hotel, all the staff are friendly and helpful. Breakfast was nice, views of the tower bridge was great. Room could do with an update but the bed was comfortable and it was clean would definitely book again"

"For trips to the museums, shops and the west end, it is an excellent choice. Remarkable value too!"

"Lovely hotel, really convenient, great breakfast. Our only drawback was that you had to book swimming slots in advance which were fixed sessions and if you have kids they can't go in before 8am but the session closest to this time started at 7:45am to 8:30 so its actually 8:30am before kids can go in. "

"Went for my birthday get away and was given a great room with a view of Hyde park and a card and box of chocolate for my birthday, thank you I really appreciate it."