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"We had a great stay! Very clean room and prompt service! "

"We stayed at the Grafton for a full week and it was great! Spacious room, comfortable bed and quiet. We were at the front of the building so there was a little noise Friday and Saturday nights from the surrounding bars and restaurants but nothing unexpected for a large city "

"This was an awesome place to stay. If you want to experience London from a local perspective Chelsea is a good area to stay and this hotel did not disappoint. The staff was super friendly. I would stay again. "

"Really comfy room stayed in the exec suite, not good ventalation in the bathroom, really helpful staff great room"

"Although the pub wasn't open due to the holiday season when we were visiting, it was a lovely stay! Great shower, room was comfortable! If traveling as an American, you might find that top flat sheets are not common. We requested one additional one with staff, and they were lovely to work with. Friendly and helpful! Comfortable bed!"

"Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast "

"Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night "

"This property was conviently located in the Shepherd's Bush area - lovely - quite diverse community. We stayed in the hotel and had a couple of meals in the restaurant/pub. The staff were fun and really cared about how our stay was. Wendy, the room attendant, was terrific! She helped us ensure our experience was nothing but the best. The Nespresso coffee pods, provided milk, tea and very cool sugar gave our mornings the punch they needed! I look forward to staying here in the near future!"