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"We were put in an older building. Room outdated - bathroom shower didn’t work properly. The outdoor jacuzzi had dirty black water. We couldn’t be moved until the late afternoon on our 2nd day. We were inconvenienced by having to pack our belongings and move. We shouldn’t have been placed in a room with those issues. The room shouldn’t have been occupied by any guests unless it was functioning properly. "

"Un lugar paradisíaco y con mucho encanto y excelente comida y servicio. Su personal muy amable y atentos y de un gran corazón !!"

"Outstanding dining and service."

"This property is perfect for someone that has a disability & difficulty walking any distances.Rooms,though dated, were spotless & had the largest, comfortable bed we have ever seen & the Longest pillows ever!The Beach literally had NO waves in the 11 days we were there, very calm.The Adults Only pool was never crowded.The Food was quite good & had many options.The A La Carte Restaurants were all unique & had great food.Staff were attentive & always around.Entertainment (bands) was from 10-11pm &...

"Enjoyed my stay, the food can be a hit or miss. "

"This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of...

"Place is great and the staff is wonderful. Food, drinks and the facilities were perfect. Would come back. Not really a party place unless at night if that is what your looking for."

"Everything about Excellence Punta Cana is great! Nightly entertainment and so much to do! The staff is amazing too!"