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"I have stayed at Grand Villas many times and it's always an amazing experience. The property is beautiful - very clean and well maintained. The pool and other facilities are wonderful. Wanted to comment as well about one of the employees that helped me out so much during this stay. His name is Augusto Rojas. I had an issue with the air conditioner not working properly when I first arrived. Augusto was very prompt in coming up to check it out and went out of his way to not only make sure it was corrected, but to check back afterwards to make sure things were still working. Very much appreciated!"

"The only thing was that the elevator, not every elevator was in function every time and made a loud sound. "

"They were contingent on a timeshare , that I had to pay for but did not attend. "

"This hotel was better than expectations! We had an absolute awesome time here."

"Enjoyed it so much that I extended my stay."

"Clean room, nice amenities"

"Check in was smooth and the room is perfect "

"I thought the hotel was perfect, from check-in to check-out. The only thing that concerned me was the lack of life guards on duty around the pools. My friends and I were lucky enough to have stayed in the River Island section of the hotel. We had walking distance access to the pool and lazy river, which were fabulous. However, what I did not understand was the amount of groups standing in the lazy river playing football? They would be throwing the football over adults, children, and babies. One ball hit me in the face, it hurt, imagine if that had been a baby. I was surprised this was allowed to happen, and the lack of life guards monitoring who should have stopped this. I would suggest the hotel address this issue before an accident occurs."

"Excellent service!! "