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DoubleTree by Hilton Hotel Orlando at SeaWorld

4.0 star property
Spend sunny days lounging by one of two sparkling pools or challenge your loved ones to table tennis.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Orlando at SeaWorld

2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
2 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 1 King Bed | Living area | 42-inch LCD TV with digital channels, TV, table tennis

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
The price is AED 438
AED 584 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

42-inch LCD TV with digital channels, TV, table tennis

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

42-inch LCD TV with digital channels, TV, table tennis

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Pillowtop bed
Premium bedding
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

42-inch LCD TV with digital channels, TV, table tennis

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

View from room

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 42-inch LCD TV with digital channels, TV, table tennis

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

View from room

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Parlor)

Room, Non Smoking (Parlor) | Living area | 42-inch LCD TV with digital channels, TV, table tennis

Room, Non Smoking (Parlor)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Sofa Bed

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About the neighborhood

Map
10100 International Drive, Orlando, FL, 32821

What's nearby

  • SeaWorld® Orlando - 6 min walk
  • Aquatica - 8 min walk
  • Orange County Convention Center - 18 min walk
  • Discovery Cove - 2 min drive
  • Pointe Orlando - 3 min drive

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 17 min drive

Restaurants

  • ‪Voyager's Smoke House - ‬15 min walk
  • ‪Wild Arctic - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Smoooth Java Coffee Bar - ‬17 min walk
  • ‪Seafire Grill - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Orlando at SeaWorld

Upscale family-friendly resort near Aquatica
Located close to Orange County Convention Center and Pointe Orlando, DoubleTree by Hilton Hotel Orlando at SeaWorld provides a poolside bar, a terrace, and mini golf. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, luggage storage, and a front-desk safe
  • Table tennis, outdoor furniture, and an elevator
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 1042 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Barefoot Bar
  • Alberto's Pizzeria
  • Sonoma Lobby Bar
  • Laguna Restaurant & Bar
  • Shuggy Sugar Ice Cream

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Playground
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (82659 square feet)
  • Meeting rooms - 42

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Secured self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld

Frequently asked questions

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Orlando at SeaWorld?

As of 30 January 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Orlando at SeaWorld on 2 March 2025 start from $160.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Orlando at SeaWorld pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Self parking is available for USD 30 per night.

What time is check-in at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is DoubleTree by Hilton Hotel Orlando at SeaWorld located?

This family-friendly Orlando resort is located on the Strip, within 1 mi (2 km) of Aquatica and Orange County Convention Center. Pointe Orlando and SEA LIFE Orlando Aquarium are also within 3 mi (5 km).

DoubleTree by Hilton Hotel Orlando at SeaWorld Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2341 out of 5801 reviews" "
Rating 8 - Good. 1041 out of 5801 reviews" "
Rating 6 - Okay. 902 out of 5801 reviews" "
Rating 4 - Poor. 671 out of 5801 reviews" "
Rating 2 - Terrible. 846 out of 5801 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amara

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms in the villa didn’t have good ventilation and the carpet and bed was (for lack of a better word) moist.
Stayed 5 nights in Jan 2025

2/10 Terrible

David

Moved me to a different hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

Leidy

Stayed 2 nights in Jan 2025

2/10 Terrible

Jason

Business traveler
Disliked: Staff & service, amenities
I never received my incedemtal money back and never got a receipt for what was taken from that deposit
Stayed 4 nights in Jan 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the water has a bad smell when washing hands or showering
Stayed 1 night in Jan 2025

4/10 Poor

James, Tiburon

Business traveler, Traveled with partner
Disliked: Cleanliness
There was a lot of security which can sometimes build a sense of security. Unfortunately, seeing as much as we did did not build that confidence. Also seeing exterminators on a couple of days didn't build confidence, either.
Stayed 5 nights in Jan 2025

4/10 Poor

Doug

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioner whistled throughout the night. The bathroom was beaten up and the door wouldn’t fully close.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ruth

Traveled with group, Business traveler
Disliked: Staff & service, amenities
We were only staying one night, arrived late and left early, because of doing work at SeaWorld. I was told there was no resort fee because of our situation, yet we were charged after we left. Poor form to say one thing and do another.
Stayed 1 night in Jan 2025

2/10 Terrible

Miguel

Disliked: Staff & service
Check in take over an hour.
Stayed 1 night in Jan 2025

8/10 Good

Christine

Business traveler
Room was dated; shower was old and needs updating
Stayed 2 nights in Jan 2025

4/10 Poor

Mike

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Motel style hotel. 2 levels with multiple buildings all srou d the area ... outdoor consolidated motels. Very dark at night and mornings around these motel style buildings. No elevator! Dar staircase up and down feels unsafe. Washroom had cracked tiles and was very small. Looby and staff were great. And location is perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was delightful and accommodating.
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Was given the wrong person’s bill when checking out. Loved that could walk to trolley stop at Sea World but didn’t like that no one working at hotel there knew where they were when I asked checking in (even though one - the less frequently one in front of their property.) Didn’t like that they said normally cabs in front of their building but of course when time to check out were none and the numbers given to book all went to voicemail. The market in their building had the worse pizza ever! Didn’t enjoy the cockroach that showed up the last night either.
Stayed 7 nights in Dec 2024

10/10 Excellent

Josialys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided on this hotel in its proximity to major attractions. Staff at the front desk were slow not very friendly and didn’t offer many answers to my questions. One lady didn’t even know what discovery cove was, the partner of sea world that’s right next door. Room was musty/moldy like most reviews talk about. The heater didn’t work but I didn’t care about that the room remained comfortable. The last night I was there I came back from dinner around 10 pm to find my room was locked from the inside. The top swing latch was latched. Thinking that’s weird i went to have security unlock it but by the time I returned it was unlocked. Knowing I pulled to door shut and verified it was locked before leaving I tried to see if the door would lock accidentally. It would be impossible. The security guard, myself and the Orange County sheriff’s all agreed there was no way to lock it while leaving meaning someone was in the room while we were away. The security officer pulled the lock history and said someone did go In there that worked for the property. But couldn’t tell me who or why with out the property manager’s permission. He denied me access to the log and told me if I continued to ask he would have me removed. All for asking who had access my room items were stolen, but the unsettling part was my family’s safety is compromised at that point. The staff felt very hostile and uncomfortable at this point. They offered no help to my stuff being stolen or my safety being compromised
Stayed 2 nights in Jan 2025

8/10 Good

Jaison

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

MARCO

Stayed 3 nights in Jan 2025

10/10 Excellent

Jamilly

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Não gostei da cobrança referente ao estacionamento
Stayed 1 night in Jan 2025

2/10 Terrible

liat

Disliked: Property conditions & facilities
It's dirty and not worth it
Stayed 2 nights in Jan 2025