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Occidental Tucancún All Inclusive

3.5 star property
Find your tropical bliss with a refreshing swim-up bar cocktail or unwind with a rejuvenating spa treatment by the ocean.

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Indoor wedding
3 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Pool
The current price is AED 746
AED 916 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Free minibar items
LCD TV
Bathrobes
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All inclusive
Spa
7.8 out of 10, Good, (2369)
The price is AED 710
AED 873 total
includes taxes & fees
6 Mar - 7 Mar
Occidental Costa Cancún All Inclusive

About the neighborhood

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk
  • Marlin Beach - 5 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

All-inclusive eco-certified property near Luxury Avenue Shopping Mall
Located close to Marlin Beach and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars, and a swim-up bar. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, thalassotherapy, and aromatherapy at zenserenz, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 4 on-site restaurants. Enjoy the health club, as well as activities like volleyball and basketball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • An outdoor tennis court, supervised childcare (surcharge), and beach towels
  • 1 meeting room, ATM/banking services, and a porter/bellhop
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 339 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • México Lindo
  • El Mirador
  • La Claraboya
  • La Trattoria

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Occidental Tucancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Occidental Tucancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Tucancún All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental Tucancún All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Tucancún All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Occidental Tucancún All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Occidental Tucancún All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 502 out of 1358 reviews
Rating 8 - Good. 355 out of 1358 reviews
Rating 6 - Okay. 259 out of 1358 reviews
Rating 4 - Poor. 113 out of 1358 reviews
Rating 2 - Terrible. 129 out of 1358 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cold and windy week in Cancun, so unfortunately we didn’t use the pools as much as we wanted
Stayed 7 nights in Jan 2025

6/10 Okay

Praday

Traveled with partner
Positives: - very nice location, well maintained beach - always had hot water from the shower anytime of day, and water pressure was good Negatives - rooms are outdated and need total modernization - limited food options at the buffet for vegetarians, chefs are not always helpful at providing alternatives - sometimes only one person serving at the main bar, so long waiting times for drinks - the three other restaurants that require reservation in the morning are not worth going to, only a couple of choices for vegetarians and the food was poor - noisy Aircon unit in the room, and coffee maker didn't work either. Overall rating, 3 out of 5. Ok to stay at for perhaps 5 nights or less, wouldn't recommend anymore time than this because even meat eaters would get bored with the food on offer. If you can afford to spend more then go to an all inclusive with a wider variety of restaurants and more bars.
Stayed 9 nights in Jan 2025

10/10 Excellent

Andrés Eduardo Ramírez, San José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y alegre. Simpre estuvieron atentos a cualquier solicitud. La comida y bebidas me parecieron excelentes. Sin duda volvere a visitarlos.
Stayed 4 nights in Jan 2025

4/10 Poor

Rajashekar

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a dump. Very old, very small rooms and horrible food. The cleaning staff never cleaned the rooms until i complained. And the cleaning lady was extremely rude. It is an all inclusive resort with three restaurants where you can never get a reservation at the restaurant unless you wake up at 7:30 and ohysically go to the concierge to make a reservation. The bartenders are nice but the property is a complete dump. And the cleaning lady was extremely rude. My entire experience at this place was abysmal. Dont go to this property ever.
Stayed 4 nights in Jan 2025

6/10 Okay

Bijli

Traveled with group
Liked: Staff & service
Long check in lines, no welcomein staff to direct non spanish speaking people. People cutting lines. Front desk staff impolite and uncaring. Rooms were adequate, but bathrooms need help big time. Dinning staff very friendly and courteous. Bartenders very busy and cannot attend you.
Stayed 2 nights in Jan 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tasha

Stayed 4 nights in Nov 2024

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the vacation
Stayed 4 nights in Dec 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service
The property was decent
Stayed 3 nights in Jan 2025

8/10 Good

Amanda, Auburn

Traveled with family
Liked: Cleanliness, staff & service
The staff was wonderful! Super responsive, kind and helpful. I had a massage at the spa and that was incredible!!! The room was dated looking especially the shower. It wasn’t very well laid out for more than two people(we had 2 double beds). The room felt big enough with wasted space. And literally nowhere to hang and dry bathing suits! Our patio slider didn’t locked but that issue was resolved within the hour! It’s an all inclusive- the food was fine. Not good not bad. Over 4 days we had two really good dinners and a great breakfast but the rest was just fine. The little dessert cakes are awful. Our waiter learned our drinks and we had many non alcoholic pina coladas which were delicious! The nightly entertainment was entertaining but wouldn’t say great. I’d say here again!
Stayed 4 nights in Jan 2025

8/10 Good

Derya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all pleasant stay. Wish they had more food options. 24 hrs snacks big disappointment as the options there would go fast and they took very long to replenish
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Claudia Cristina Oliveira

Traveled with partner
Liked: Staff & service, amenities
Positive: The hotel areas are nice and the beach is very beautiful. Big pools and nice pool area with separate areas for smoking and non-smoking people. The room was big and comfortable. The employees are very kind and helpful. Negative: The food at the buffet was really bad and there weren’t that many options. The food variety is very poor at the Mirador buffet. The 24 hrs snack area is very small and had limited options and poor presentation. Very little food considering the size of the resort, definetely not enough food for everyone. They did not replace the food and when we asked if they were going to bring out more food, the lady said "no" and ignored us. Very disappointing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Gena Marie, Cascade Locks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lots of meal options. Snack area was small. Hard to access if anyone else was there. Most of the time it was empty because a few people would take platefulls and was not replenished fast enough. Snack area is a great concept just needs to be a bit bigger. Really enjoyed our stay. Will stay again in future.
Stayed 5 nights in Dec 2024

6/10 Okay

Frank

Liked: Cleanliness
This property was average with plenty of potential! The shows were very good and the beach was fantastic. But the food variety was poor and only one buffet area. They need more chairs as opposed to loungers in all the pool areas. Need more bar tenders in lobby area!
Stayed 7 nights in Jan 2025

4/10 Poor

Andrea

Traveled with group
Disliked: Staff & service, property conditions & facilities
The service at the bars was VERY slow. At points when the bar was "open" no one was serving/working behind the bar. There is NO 24 hr snack bar. When we asked if they were bringing out more - the response was "no". Cleaning staff came to clean the room at 5pm while we were getting ready for dinner. Very unfortunate; however we made the best out of the situation!
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE! Do NOT Stay here! My room had roaches, was dirty, the hot water was inverted, the food was either watery or cold or simply too tough to eat. Do not waste your money here unless you want to be treated awfully and cry for half your stay. If you know Spanish don’t speak it here unless you want to be treated like one of their employees and get told you can figure it out yourself. 2 thumbs down, I will never waste my money on a Barceló group anything ever again.
Stayed 4 nights in Jan 2025

4/10 Poor

Pamela

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been to this hotel 3 times in the past 10 years and it feels like each time it got worse. The food was very limited and they typically would run out during the food service, and just recycle foods that had made for lunch or breakfast. The staff was kind but it felt like they were short staffed.
Stayed 7 nights in Jan 2025

8/10 Good

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here in 2 years. Had a couple issues with key card reader and a gap in the window, like someone tried to open it. Got a supervisor involved and our key reader was fixed in minutes and maintenance came back and fixed the window while we were at dinner. Super amazing staff!!!!
Stayed 5 nights in Jan 2025

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Staff & service
The hotel is nice and the beach is beautiful. The food was really bad and there weren’t that many options at the buffet. So disappointing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

sunamy

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly staff and beautiful beach ! I loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana M Mendoza

Traveled with family
All the employees are very kind and professional. But I really like the pool stuff… Felix, Noelia… everybody was so nice with all people ages….
Stayed 5 nights in Jan 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun, great place to relax friendly people, everyone that works there is profesional at their job. Specially the morning hostess at the mirador always had a smile, Jose and the lady that makes the omelets in the morning so fun. I will come with family.
Stayed 5 nights in Jan 2025

8/10 Good

Kelly

Liked: Staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Marivit

Stayed 7 nights in Dec 2024