Find Hotel with a Concierge in Orlando, FL

"Hotel seems to be short staff and there is construction going around the hotel. We needed toilet paper. We was told there was only one person working and you have to come down to the front desk and get it. We needed a dollie for suit case and was told the same thing on the day of leaving. Also, if you had any hotel trash you had to the designated areas to throw your trash away. No room service. Also, there is a poolside bar but it was closed for our whole stay. However, the rooms are nice and...

"Everything was wonderful. We will definitely return! Thank you!"

"nice rooms,suites. close to parks. all good"

"It is absolutely a no-brainer if you intend to visit Universal Orlando park with your family for more than a day to stay at this state of art hotel in it’s own right. Services that comes with an accommodation here is way more than what you can anticipate. It is financially also beneficial with added bonus of Universal’s Express unlimited pass, bagage storage, parking, water taxi service etc. "

"Amazing staff!"

"Great hotel, very clean and great location."

"Its been like 2 years in a row that we went to enjoy the new year eve celebrations for free, but this last time the hotel was changed 100 dollars for guess ( we didn’t receive any information about it) so it’s not convenient anymore to stay in the hotel. We’re from miami and we traveled just for the convenience of having the party in the same location as where we were staying. Most hotels have parties that you can attend paying if you are a guest and non guests have to pay. So now that even...

"Would definitely come back for a long weekend with the kids. Loved the TV's around the pool"