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JM Marvel Hotel & Spa

4.0 star property
Art Deco Hanoi hotel in Old Quarter with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JM Marvel Hotel & Spa

Front of property
View from property
Reception
Lobby lounge
Marvel Balcony | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The price is AED 243
AED 276 total
includes taxes & fees
19 Jan - 20 Jan

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, rollaway beds

Honeymoon Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, rollaway beds

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, rollaway beds

Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Minibar, in-room safe, desk, rollaway beds

Junior Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, rollaway beds

Family Cozy Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room | Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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Breakfast included
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (3441)
The price is AED 151
AED 171 total
includes taxes & fees
22 Jan - 23 Jan
Hanoi Royal Palace Hotel 2

About the neighborhood

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Dong Xuan Market - 11 min walk

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, a banquet hall, and an elevator
  • Luggage storage, a reception hall, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at JM Marvel Hotel & Spa feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 14 minutes by foot.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 598 out of 694 reviews" "
Rating 8 - Good. 70 out of 694 reviews" "
Rating 6 - Okay. 17 out of 694 reviews" "
Rating 4 - Poor. 4 out of 694 reviews" "
Rating 2 - Terrible. 5 out of 694 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Stayed 4 nights in Jan 2025

10/10 Excellent

KIM-ANH, NEWCASTLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4 star hotel, they act and provide 5 star level service. The hospitality at this hotel is beyond 5 stars service level. The staff is genuinely welcoming and offer the utmost attention and care to all of their guests. They have impeccable English speaking skills and confidence. I highly suggest any of you to stay here. I’d definitely stay here again. The location is prime! It’s truly central to any and all of the main attractions and food, it’s such an easy walk and easy to locate. At check in, the staff made all of us comfortable by sitting down to enjoy some tea while they take care of the check in process. In other hotels, you’d stand around and wait while they do their thing. But here, you get to sit and chill with some tea and they come to you with room keys and info about the hotel itself. The front desk staff even escorted us to our room with our bags - again, top notch service and attention! Personally, I didn’t enjoy the hotel breakfast, but my friends did and they loved the pho bo and coffee that were served there. I did get to enjoy the hotel spa where we got full body massages and a hair/head wash- some of the best care and service around! It was very relaxing and walked away feeling refreshed! Overall, highly recommended to stay here! ROI on price of stay here is well worth the value!
Stayed 2 nights in Jan 2025

10/10 Excellent

KIM-ANH, NEWCASTLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4 star hotel, they act and provide 5 star level service. The hospitality at this hotel is beyond 5 stars service level. The staff is genuinely welcoming and offer the utmost attention and care to all of their guests. They have impeccable English speaking skills and confidence. I highly suggest any of you to stay here. I’d definitely stay here again. The location is prime! It’s truly central to any and all of the main attractions and food, it’s such an easy walk and easy to locate. At check in, the staff made all of us comfortable by sitting down to enjoy some tea while they take care of the check in process. In other hotels, you’d stand around and wait while they do their thing. But here, you get to sit and chill with some tea and they come to you with room keys and info about the hotel itself. The front desk staff even escorted us to our room with our bags - again, top notch service and attention! Personally, I didn’t enjoy the hotel breakfast, but my friends did and they loved the pho bo and coffee that were served there. I did get to enjoy the hotel spa where we got full body massages and a hair/head wash- some of the best care and service around! It was very relaxing and walked away feeling refreshed! Overall, highly recommended to stay here! ROI on price of stay here is well worth the value!
Stayed 3 nights in Jan 2025

10/10 Excellent

Frank

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staffs were awesome, and the breakfast was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Shakyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Stayed 6 nights in Sep 2024

8/10 Good

frank

Traveled with partner
Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
Stayed 1 night in Jan 2025

10/10 Excellent

Edmund, SINGAPORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't really do reviews but if I do it. You know you made it. JM Marvel Hotel & Spa you live up to your name Marvel. I chanced upon JM Marvel Hotel & Spa when doing my planning for my family (3pax) Christmas short break and to celebrate the siblings Birthdays (2 days apart). We only asked for being central and convenient to save transport cost and unnecessary walking. You know what? The hotels gives you more than what we budgeted for. On arrival Jayce and his team, welcomed us with a mini-tea ceremony and we were treated as celebrities. Our family enjoyed the fruit tea and local sweet treats. We were given a hotel tour so we are familiar with our surroundings and the amenities we can enjoy for what we paid. The rooms were yes smaller than what we are used to for a family room. But this is where the intimacy comes in. Small is Luxury. We got to be much closer. Asking for direction is a breeze. No head scratching because Jayce and his team speaks excellent English. Ask them to draw you a map if you are still unsure. In my trips, I go as close to the local communities as possible. So, Jayce and his team gave me genuine recommendation and advise. This is a feedback not a complain. 2 things that needs management re-looking are:- 1. Sound Proofing - You can hear what the neighbours conversation are. This especially true if they speak loudly and slam doors. 2. Next Room Design - Family Rooms MUST have windows to look outside for Sunshine. Will come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sahanna, Springboro

Stayed 3 nights in Nov 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayantpriya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim, Santa Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great quaint and lovely property and the staff was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful. Jayce went out of his way to make sure we had excellent time. He offered info about destination and local food. All of recommendations we wonderful and greatly added to our vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. I wish I could always stay at such a well maintained facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pearl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, helping us plan trips
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Dilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, location. The staff is very attentive and friendly. The room was very clean, spacious with many amenities. The balcony was big with spectacular views of the city. Breakfast had a big spread of local and western food. I highly recommend this hotel to other travelers to Ha Noi.
Stayed 6 nights in Nov 2024

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Afroza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress and pillows very comfortable. Knowledge and friendly staff. Aways attentive. Ms. Ny and Bui were always very attentive. Ms. Nguyen, fromt office manager, went above her duties in helping us book a flight to Da Nang. When we return to Hanoi, will definitely stay here.
Stayed 4 nights in Nov 2024

10/10 Excellent

candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was a good walking distance to everything in the old quarter which was very convenient… We found our room was very noisey as there was a restaurant above us by a floor, we heard every chair being moved, people walking down the stairs, their full conversations ect. Although this was a big downside we overlooked it as the property was a great location. Room was tidy and clean, window that we had in our room looked out into a drain so we had no natural light coming into the room. Apart from these two downfalls we did enjoy our stay to the best we could. Staff we super friendly and helpful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at JM Marvel in Hanoi. I checked in quite late but everything was well prepared in the room. The room had a very comfy bed and a powerful shower. The location is excellent as well woth it being central but not too loud. I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley Shuk lin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Stayed 2 nights in Nov 2024