JM Marvel Hotel & Spa

4.0 star property
Experience warm hospitality in the heart of historic downtown – enjoy first-rate amenities from breakfast to spa treatments.

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Photo gallery for JM Marvel Hotel & Spa

Front of property
Marvel Balcony | View from room
View from property
Lobby lounge
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AED 353
AED 401 total
includes taxes & fees
3 Mar - 4 Mar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Honeymoon Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Cozy Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and an elevator
  • Free newspapers, tour/ticket assistance, and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at JM Marvel Hotel & Spa feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 14 minutes by foot.

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JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 612 out of 712 reviews
Rating 8 - Good. 73 out of 712 reviews
Rating 6 - Okay. 18 out of 712 reviews
Rating 4 - Poor. 4 out of 712 reviews
Rating 2 - Terrible. 5 out of 712 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Stayed 3 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staffs were awesome, and the breakfast was great
Stayed 3 nights in Dec 2024

6/10 Okay

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
Stayed 2 nights in Jan 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
Stayed 5 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great quaint and lovely property and the staff was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Jayce the concierge and Hieu the bartender at the Sky Bar really were some of the best service experiences we had in Vietnam. We had a fabulous creative dinner at affordable prices and the breakfast is great in the morning. The rooms were appointed and modern, with great beds, just not a lot of area to move around inside the room.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Stayed 4 nights in Jan 2025

8/10 Good

frank

Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, helping us plan trips
Stayed 1 night in Nov 2024

10/10 Excellent

Shakyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Stayed 6 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. I wish I could always stay at such a well maintained facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jayantpriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great staff! Great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Loved the roof top bar and restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, location. The staff is very attentive and friendly. The room was very clean, spacious with many amenities. The balcony was big with spectacular views of the city. Breakfast had a big spread of local and western food. I highly recommend this hotel to other travelers to Ha Noi.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shirley Shuk lin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Stayed 2 nights in Nov 2024