Find Hotels with Free Parking in Avenida Kukulkan

"The staff in the dining areas, for recreation, and housekeeping was so thoughtful and engaged. I was extremely impressed with their work ethic and ability to remember who you were and where you were staying. I highly recommend this hotel despite negative reviews. The food was delicious. The options were never ending for dining, entertainment, and activities. The lifeguard was so diligent by the ocean, even when it was windy, the beaches were swept regularly, and there was barely any weeds compared to other areas that we’ve stayed. It was a delightful property and a wonderful experience."

"10/10 Honestly the best decision me and my wife could have made. The stay was awesome. The room service was always one point and always made sure to leave your room nice and tight daily. The food was pretty good as well. Everything was fresh and the service was always on point. The staff were amazing! Above and beyond. Not only were they amazing but really wonderful people as well. They always made sure to answer your questions and try to help you in the best way possible. The only down fall of all this was the other guests. Not all but more than a couple weren’t very considerate. The bar is open daily from 11:00am and on. People were pretty upset at that. And another thing people didn’t stop to think that the employees also live off of tips. So if you could tip them that would be awesome. They provide excellent service so there shouldn’t be no explanation on why you can not tip. Not saying to tip a lot but something is something. Overall amazing place! Family friendly! We will be back!!"

"We stayed here for our first wedding anniversary and my birthday. The location was super convenient—only a short drive from the airport, which worked great since we had an early flight home. Staff were friendly and courteous, which made a good impression. There were a few downsides though. I wish there had been more activities or things to do around the resort. The elevator was slow and made some cracking noises, and our room’s air conditioning made a loud sound all night. We reported it after the first night—someone came to check it, but unfortunately, nothing really improved. On the plus side, the food wasn’t bad at all. I really enjoyed breakfast each morning, and the sushi restaurant was a highlight for me. The guys at the swim-up bar were also pretty great—friendly and patient most of the time. Overall, it was a good trip with a few minor issues, but we still enjoyed ourselves."

"I liked the pool activities and the beach access. Also the service at both the pool and beach were incredibly fast, friendly and always helpful. The restaurants were delicious and accommodating with our group. I would highly recommend this property for anyone looking to get away, relax and not worry about anything."

"It was a nice stay"

"Everything was very good "

"Every staff member is kind and helpful. This is a very professional resort and its fun and amazing. I will definitely return soon"

"Very boutique like. Service and staff were excellent . "

"Staff was very friendly and attentive. Food options were plentiful with very little wait times and very well done. On site entertainment options were fun and engaging. Very little to say negatively, but this is an older facility and you can hear everything that is going on in the hallways (and vice versa). Additionally you will get a hard sell upon getting to the resort for selling and the joining their club. Pros way out weigh the cons and we had a terrific stay."