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"Great customer service "

"Very nice and clean overall Friendly and polite staff"

"This area is not as congested with lots of people even though it is Sakura season. Easy to just walk into restaurants to eat vs waiting in line to eat. "

"This property met all our expectations! I’m glad we were able to confirm this hotel during the MLB Tokyo Series! "

"This property is far superior to the other Haneda airport hotel. Rooms are generous in size and comfort. Will definitely stay here again"

"It was really close to the Metro Government Building and 10 minute walk to Shinjuku station. You could also walk underground to the station if it’s raining outside but it took us 3 days to figure out how to walk back to the hotel underground. Last day, we finally figured it out. The twin beds room was small and we couldn’t open our luggage on the floor. We had to put it on our bed to get to our luggages. We were only there 5 days so it was fine just for sleep. Very clean, staff spoke English, very helpful and friendly. The area was great and close to everything. "

"Close to many subway lines and easy to dine at any time."

"I liked the fact that they had a breakfast buffet."

"Everything was great except their breakfast "