Keio Plaza Hotel Tokyo

4.5 star property
Luxury Tokyo hotel in Shinjuku with 10 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
40-inch flat-screen TV with satellite channels, TV, DVD player
View from room
10 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Delicatessen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is AED 1,039
AED 1,315 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 38 of 38 rooms

Plaza Superior South Wing Twin, Non Smoking, 20F above

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 71 sq m
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 35.5 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 71 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Renovated in 2017
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Renovated in 2017
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Renovated in 2017
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Renovated in 2017
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Plaza Superior Twin, Non Smoking (Main Tower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Plus Twin Room (Triple)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 35.5 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Plaza Luxe King, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
  • 70.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Down duvet
  • 23.5 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 46.3 sq m
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 40.1 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2020
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

What's nearby

  • Shinjuku I Land - 4 min walk - 0.4 km
  • Tokyo Metropolitan Government Building - 4 min walk - 0.4 km
  • Shinjuku Sumitomo Building - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 2 min drive - 1.8 km
  • Meiji Jingu Shrine - 4 min drive - 2.7 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪あるでん亭新宿店 - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Sizzler - ‬4 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Luxury family-friendly hotel refurbished in 2020 and located near Tokyo Metropolitan Government Building
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a grocery/convenience store, an art gallery on site, and designer stores on site. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, multilingual staff, and a computer station
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 1453 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like late night room service and free WiFi. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Separate tubs/showers, bidets, and free toiletries
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 5:30 PM
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 4500 for adults and JPY 3500 for children
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Restaurants on site

  • スーパーブッフェ グラスコート
  • オールデイダイニング樹林
  • 鉄板焼 やまなみ
  • 和食 かがり
  • 寿司 久兵衛

Things to do

  • Art gallery
  • Bike parking
  • Bike storage
  • Designer stores
  • Fitness center
  • Shopping

Family friendly

  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Stroller
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Check-out is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square, and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government Building are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1206 out of 1870 reviews" "
Rating 8 - Good. 445 out of 1870 reviews" "
Rating 6 - Okay. 127 out of 1870 reviews" "
Rating 4 - Poor. 60 out of 1870 reviews" "
Rating 2 - Terrible. 32 out of 1870 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, got to be on the 25th floor and saw mt fuji at sunrise.incredible!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property. Great spacious room, convenient location, excellent service, and steps away from the subway. Will stay here again and highly recommend this hotel!

10/10 Excellent

Jose Galindo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Junyoung

Stayed 2 nights in Oct 2024

10/10 Excellent

Clement

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped for a hotel with good living space.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel!
Stayed 2 nights in Nov 2024

8/10 Good

edmund

Liked: Cleanliness, staff & service
Bathrooms need to be upgraded asap. Room decor is a bit drab.
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay on Club floor. Good rooms and service

10/10 Excellent

Rocky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here. First time was on 4 Mar 2015.This time was on 29 Oct 2024, all with 3 people staying for 7 nights. Last time, we stayed at South Wing , so we preferred Main Tower while booking. We received a confirmation email saying that our request has been updated. The new itinerary was # 72774811070234. We checked in at 3:00 pm but we received a room at South Wing. Thank you for the reception front desk staff and the manager helping to change. That’s an excellent customer service. They also arranged housekeeping to set up a third bed for us later. That’s a perfect arrangement. We enjoyed all the nights there and I’d highly recommended Keio Plaza Hotel to anyone. We’ll come back when we visit Japan again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sollena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room space was big.

10/10 Excellent

Sherlock, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pretty much all the staff except one senior guest service was not so much.
Stayed 5 nights in Nov 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perhaps a little too big.
Stayed 4 nights in Nov 2024

10/10 Excellent

Debbie

Stayed 4 nights in Oct 2024

10/10 Excellent

anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and excellent staff!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Keio Plaza is located in an excellent walkable area, beatiful neighborhood, and also close to shopping and dinning area. The personal and staff at the hotel are super nice, excelent service, excelent breakfast and service in the dining areas and in all areas. I loved the stay in this hotel, also very convinience to take the tour bus, and the limosine bus to the airports.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gene, Upland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most convenient thing about this hotel was how it offered shuttle services to and from Haneda Airport as well as Tokyo Disneyland. In addition, it’s a walkable distance to Shinjuku station and is surrounded by many local businesses that you can explore during your stay there.
Stayed 7 nights in Oct 2024

6/10 Okay

William

Stayed 5 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Yu Jia

Stayed 5 nights in Oct 2024

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 3 subway stations Tochomae, Nishi Shinjuku and Shinjuku stations There are limousine bus services to and from Narita and Haneda Renovated rooms have shower and Japanese baths. Hotel very nice, clean and service excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Tuyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms. Very clean. Spacious for Tokyo. Staff were very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Shee Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Great. Just a bathing room has a little bit inconvenient.
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Onrampa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect part of Shinjuku for family. Next to a smaller train station and short work to Shinjuku station. They give us kids amenities knowing we have kids with us. They also offer free shuttle bus to and from Disneyland Japan and also have bus to the air port right at the hotel (with fee) Would totally stay here again.
Stayed 3 nights in Nov 2024