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Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping center in Shinjuku with a rooftop terrace

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shinjuku Granbell Hotel

Cafe
The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
Premium bedding, down comforters, in-room safe, individually furnished
Bar (on property)
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
The price is AED 512
AED 563 total
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Room assigned at check-in

Premium bedding, down comforters, in-room safe, individually furnished

Room assigned at check-in

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

Highlights

Individually furnished
Air conditioning
Kitchen
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Club Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Villa Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Resort Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Refrigerator
LCD TV
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hotel Gracery Shinjuku

Free WiFi
Air conditioning
Parking available
Bar
9.0 out of 10, Wonderful, (2552)
The price is AED 426
AED 515 total
includes taxes & fees
6 Jan - 7 Jan
Hotel Gracery Shinjuku

About the neighborhood

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021

What's nearby

  • Samurai Museum - 4 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 5 min drive - 5.3 km
  • Meiji Jingu Shrine - 5 min drive - 3.4 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪創作ダイニングエス - ‬1 min walk
  • ‪Bar ディストピア - ‬1 min walk
  • ‪北の幸と宮崎地鶏幸 - ‬1 min walk
  • ‪Bar Cats in the Box. - ‬1 min walk
  • ‪roof top bar & terrace G - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Upscale hotel near Samurai Museum
Located close to Isetan Department Store Shinjuku and Omoide Yokocho, Shinjuku Granbell Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, a vending machine, and luggage storage
  • An elevator and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 485 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 32-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2000 per night)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:00 AM: JPY 2200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

Is Shinjuku Granbell Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shinjuku Granbell Hotel?

Self parking is available for JPY 2000 per night.

What time is check-in at Shinjuku Granbell Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Shinjuku Granbell Hotel?

Check-out is at 11:00 AM.

Where is Shinjuku Granbell Hotel located?

Located in Shinjuku, this hotel is within a 10-minute walk of Samurai Museum and Isetan Department Store Shinjuku. Omoide Yokocho and Shinjuku Gyoen National Garden are also within 1 mi (2 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 9 minutes.

Shinjuku Granbell Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1023 reviews" "
Rating 8 - Good. 296 out of 1023 reviews" "
Rating 6 - Okay. 136 out of 1023 reviews" "
Rating 4 - Poor. 49 out of 1023 reviews" "
Rating 2 - Terrible. 29 out of 1023 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was accessible to train/subway. The room was tiny, with a very tight space for the bed, nowhere to sit. The buffet breakfast was very good, fairly pricey.
Stayed 3 nights in Dec 2024

6/10 Okay

Ian

Traveled with family
Disliked: Property conditions & facilities
The hotel low end budget hotel which lacks regular maintenance and upkeep. Rooms are extremely cramped, layout badly designed, window blinds broken, would question the guest rating Area around hotel not brilliant. There are much better choices.
Stayed 2 nights in Jan 2025

8/10 Good

Yi Ming

Liked: Cleanliness, amenities, property conditions & facilities
Service is okay, not exactly the friendliest. But best part, the restaurant and bar food are amazing, complemented by an amazing cityscape view.
Stayed 3 nights in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

10/10 Excellent

Mateo, apple Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness
Good location in easy walking distance to main Shinjuku Train Station and amongst all the Shinjuku action but far enough away from the noise and craziness too. We booked 2 x Hollywood Deluxe twins and the rooms were tiny, pictures on website are deceiving. We literally could hardly move in the room and were constantly shuffling suitcases. Breakfast was good. Do your Japan hotel room size research as I wouldn't book again due to feeling squished in.
Stayed 5 nights in Dec 2024

4/10 Poor

Trang Tiffany

Liked: Staff & service
Disliked: Cleanliness
It was labeled a 4 star hotel but it is more like a 2 to 3 star hotel. The exterior and lobby looked nice but the rooms were subpar, bed was uncomfortable, unpleasant smell in the bathroom, tiny room. Do not recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The housekeeping staff were the highlight of our trip! So friendly and kind whenever we passed by. The amenities were great! 10/10 would definitely stay here again
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexander Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Doreen

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Just a 5 minute walk to main street with transportation, restaurants and shopping. The hotel has a very calm ambiance, with friendly staff, willing to go out of their way to be helpful. There is a lovely coffee shop in the lobby area with plenty of space to sit and relax. I was traveling with my mom and our double room was very comfortable and clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Efren

Liked: Staff & service, amenities, property conditions & facilities
Near so many restaurants and nightlife.
Stayed 4 nights in Nov 2024

8/10 Good

Anoop, Winchester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a quick visit. Plenty of dining options around.
Stayed 3 nights in Dec 2024

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 12 nights in Dec 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at Granbell Shinjuku. Had a great time as always and will continue to be our go to place to stay in Tokyo
Stayed 2 nights in Nov 2024

10/10 Excellent

Zheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the train station and shopping area
Stayed 1 night in Dec 2024

6/10 Okay

Leah

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room specifically was not cleaned very well there was mold all in the shower in the grout and the toilet had urine behind the toilet that was not cleaned at all and I was totally disgusted outside of the hotel. The grounds are beautiful and everything looked nice. I just could not get past the fact that the rooms were cleaned so poorly
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in into my hotel a few minutes early, and the staff was very accommodating. My room was very comfortable and the maid service always carried-through. One minor thing: the maid service gave me 2 complimentary bottles of water throughout most of my stay except towards the end. When I called the front desk requesting for more water, they had me go to them and only gave me 1 bottle of water (since I was just a single guest). And that's fine, except I was a little surprised since maid service just gave me 2 bottles of water whenever I needed them. But that's just a minor thing. Another thing: there are only 2 laundry machines for the entire hotel. Fortunately, they're dryers too and overall not expensive. But don't expect to use them during the night b/c they're always busy. Use them during the daytime when hotel guests are (presumably) out. It'd be nice to have more washers/dryers throughout the hotel. Otherwise, this hotel is great and if I stay in Shinjuku again, I'll be sure to look up this hotel again! Breakfasts were also not bad. Staff at the Front Desk spoke good English and were very friendly. I would definitely stay at this hotel again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela, NY

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jezreel

Liked: Cleanliness, staff & service, property conditions & facilities
Amwzing
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 4 nights in Oct 2024