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"Perfect service"

"For an airport hotel it was quiet and clean. Staff were nice. "

"It’s great to have an affordable option at the airport, where you can walk to the hotel. You may have to take a train, with a connection, but the subway is free, and don’t be afraid to ask for help! Lots of officials to ask. They won’t steer you wrong! No walking in the rain either. Hotel is full service, the breakfast is great. Buy in advance, it will save you a few pounds. Comfortable rooms, big windows, we did not have a view, but it was quiet. Highly recommend!"

"This hotel was closed when I got there, I was left stranded by your company…….I bought and paid for this so needless to safe I need my money back ASAP, I am 88 years old and to have this happen to me was not acceptable, how did this happen? I decided to take a cab from Heathrow to the Ramada Inn at Hounslow east, cost me £40-, and to find I did not have a room after a long flight from San Diego, was so disappointing."

"Very good staff, and facilities "

"Always a pleasure to stay at the Renaissance and they have maintained high standards in all departments.Have stayed many times and wouldn’t consider staying anywhere else,"

"Heathrow T5 was wonderful! "

"Rooms clean and nicely decorated Complimentary Tea/Coffee/Water Rooms standard size Beds are really comfy Staff are so friendly and nice Will recommend "