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"Central"

"Great location in the heart of Birmingham. Very nice hotel, with great rooms."

"Really nice hotel . Great staff and very friendly "

"Enjoyed stay and conveniently located "

"Very easy to check in and out - great rooms with en suite"

"- customer service lacking - no luggage trolley - no room allocated, waited up to 15 mins for check in - Room dusty, and bathroom had not been cleaned at all - dried urine on floor and toilet - key card not working - rooms a bit of a maze - townhouse room - could hear the neighbours - parking supposed to be free, but received a parking ticket which now having to challenge"

"."

"2 night stay. Hotel staff very friendly, very clean rooms, buffet breakfast includrd and in a good location in the heart of the centre. Site says rooms are soundproof but this not the case, maybe because we had an adjoinng door to the room next door. Put my Mrs right off sceeching like a banshee. Was asked on check in if we would like the room to be serviced the following day, we said yes but It must have been opposites day. Would stay there again though"