Find Hotel with a Concierge in Downstate New York, NY

"The Belvedere Hotel is located near many excellent dining options in New York City and within walking distance of Times Square. I recommend that the management train their front desk staff to ensure a kinder treatment of guests. While my overall experience was not too bad, I felt uncomfortable with how the lady who assisted us during check-in treated us. Nevertheless, I would still recommend this hotel for its excellent location."

"Good"

"Always love to stay at the Lotte. Top notch all the way. The only complaint this trip was the older man at the concierge desk was rude when we were trying to pick up our stored luggage. One member of our group was sick and I was trying to ask if the concierge workers could possibly deliver our luggage to the room & the man basically yelled at me & told me to "Wait!" in front of several other guests. The other man working at the concierge desk apologized for him and said he was just a little...

"It was a great place to stay-6 minutes from grand central everywhere was walkable. We had accessible restaurants and breakfast spots around the corner. We felt very safe. Would recommend "

"Everything was pleasing to me and my family "

"The property had a great breakfast area with super friendly staff. The room was terribly small, making it difficult to maneuver with luggage, and had a very cramped bathroom. "

"I expected more"

"Bed mattress was in desperate need of replacing. It had big indentions in both sides to the point of almost being hard to stay on the bed without rolling off. Overall our stay was great as we were there for 8 days and had no major issues. It was a small room which was to be expected for NYC. The restaurant in the hotel was convenient and the service was great. "