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Lotte New York Palace

4.5 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Lotte New York Palace

Lobby lounge
City view
Exterior
Plasma TV, pay movies
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
The current price is AED 1,994
AED 2,407 total
includes taxes & fees
25 Apr - 26 Apr

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Tower (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Accessible (Palace)

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Palace)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Palace, King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Palace)

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed (Palace)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner (Corner with Pantry)

Bathroom sink

Suite, Corner (Corner with Pantry)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio, 2 Queen Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sofa bed
  • City view
  • 71 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Premier Room, 1 King Bed, Accessible, View

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Accessible, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Bathroom sink

Suite, 2 Bedrooms, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Blackout drapes/curtains
  • City view
  • 156 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Accessible, View (Skyline)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Double Beds, Accessible, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Tower (King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Tower (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 112.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, View (Skyline)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Double Beds, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, View (Skyline)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Palace Studio Suite King

Premium bedding, in-room safe, desk, laptop workspace

Palace Studio Suite King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Palace, 2 Kings)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, 2 Kings)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sofa bed
  • City view
  • 71 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

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About the neighborhood

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Rockefeller Center - 7 min walk - 0.6 km
  • Grand Central Terminal - 10 min walk - 0.9 km
  • Broadway - 11 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Essen Slow Fast Food - ‬3 min walk
  • ‪Inside Park at St Bart's - ‬3 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Empellon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Lotte New York Palace

Luxury family-friendly hotel near 5th Avenue
Located close to Rockefeller Center and Grand Central Terminal, Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a body scrub, a hot stone massage, and a body wrap at The Palace Spa, the onsite spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), express check-out, and supervised childcare (surcharge)
  • Luggage storage, concierge services, and ATM/banking services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 909 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • Plasma TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Korean, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 90 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 149 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 90 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Is Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 149 per pet, per stay. Service animals are exempt from fees.

How much is parking at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Lotte New York Palace?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue, Rockefeller Center, and Grand Central Terminal. Broadway and Central Park are also within 15 minutes. 51 St. Station and 5 Av.-53 St. Station are within a 5-minute walk.

Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 950 out of 1407 reviews
Rating 8 - Good. 231 out of 1407 reviews
Rating 6 - Okay. 129 out of 1407 reviews
Rating 4 - Poor. 58 out of 1407 reviews
Rating 2 - Terrible. 39 out of 1407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anemona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in perfect location for Christmas stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful staff friendly hotel clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda Lea

Liked: Cleanliness, amenities
Great place to stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place if you want to explore NY- walkable to everything. Beautiful architecture and well maintained.
Stayed 1 night in Mar 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Place and super helpful staff I would recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Adeyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! The staff and facilities were amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeannine Rollins |

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lotte is always my favorite place to stay in New York. The rooms are spacious and the Cathedral view is beyond any other.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful Lotte New York Palace, our family had a great time! Mom and dad also enjoyed the fantastic cocktails of the
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Cristóbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of all, is the people who work there
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to and from.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff. Superior accommodations. Great location. Couldn't have y better!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
very nice stay at a classic nyc luxury icon
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael in reception was amazing, he made our stay an unbelievable experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love Lotte, the staff is very friendly and helpful. It’s a very beautiful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Location and luxury !
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really enjoyed my stay. Rooms was a little bigger than standard NYC hotel rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby & bedroom
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Great location, beautiful rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location for a Christmas trip
Stayed 5 nights in Dec 2024