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Virgin Hotels New York City

5.0 star property
Luxury New York hotel in Manhattan with 2 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
The price is AED 735
AED 996 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

City view

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, 3,613 reviews
The price is AED 705
AED 951 total
includes taxes & fees
18 Feb - 19 Feb
Tempo by Hilton New York Times Square

About the neighborhood

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 12 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel near Empire State Building
Located close to Madison Square Garden and Grand Central Terminal, Virgin Hotels New York City provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Swedish massage, aromatherapy, or a body treatment at Exhale Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • 8 meeting rooms, a front-desk safe, and a 24-hour front desk
  • Concierge services, massage treatment rooms, and smoke-free premises
  • Guest reviews give top marks for the dining options, pool, and central location
Room features
All 463 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and premium channels

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40-125 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Everdene

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting rooms - 8

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 50
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Virgin Hotels New York City?

As of 23 January 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 23 February 2025 start from $233.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Virgin Hotels New York City?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Check-out is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1497 out of 2236 reviews" "
Rating 8 - Good. 378 out of 2236 reviews" "
Rating 6 - Okay. 173 out of 2236 reviews" "
Rating 4 - Poor. 107 out of 2236 reviews" "
Rating 2 - Terrible. 81 out of 2236 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Illya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the empire state building
Stayed 3 nights in Aug 2024

10/10 Excellent

Kalpesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Lots of variety around for food. Nice view of the Empire State Building (if your room faces the building). Would definitely stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location rooms are smaller but nice
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and new
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and beautiful views!
Stayed 1 night in Jan 2025

10/10 Excellent

Isaura Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, classy, with a cool view.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gloria

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great view!
Stayed 3 nights in Jan 2025

8/10 Good

Lucy

We had an enjoyable stay at this hotel. The Empire State Building View was fantastic from our room which we loved waking up to! We also liked the fact the dressing area and bedroom are separate it made the room feel spacious for NYC standards. The downside to this hotel would be the confusing lifts as well as finding several hairs/ general dirt in our room when we arrived. Overall we enjoyed the stay for the location and comfy bed, however we would say this is a 3 star hotel at best.
Stayed 6 nights in Dec 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, great view. I was told I could see the nye ball drop from this room but that wasn’t true. Even tho that was a bummer, it was a walkable distance to Times Square. A delicious pizza shop across st and a parking garage about 2-3 minutes up the street that is less than the hotels valet. I loved the esthetic. Pricey but worth it for an occasion
Stayed 1 night in Dec 2024

8/10 Good

Louisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small space so good for a solo trip.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really concerned after booking because of some of the reviews. I am glad I stayed. I was in the 24th floor, my view was amazing, room was clean, hot water was working perfectly fine, waited in the lobby for my car and was not freezing, it is a bit small but so are others I’ve been to. Elevators worked, ordered room service, food was good. The staff I encountered were very helpful. Overall we had a great experience. I used their Vallet Parking and additional to their $75 per night rate they do charge an extra $14 per night for a parking tax.
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Good area in Korea town
Stayed 2 nights in Jan 2025

8/10 Good

Francesca

Liked: Staff & service, amenities, property conditions & facilities
I felt the room I was given was not very clean. I found things on the floor that should have been cleaned up. Fingerprints on surfaces showed me it was not wiped down. The robe had trash in the pockets indicating it had not been washed. I notified the front desk after night 1 and they did replace my linens as requested but they did not remove the robe. Just gave me a new one. I do like this hotel. Great location. Great amenities. Great view. Great breakfast. Just disappointed in the cleanliness of my room.
Stayed 2 nights in Jan 2025

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is very clean and in a great location, the lift are very quick which is great having stayed in NYC several times . However the customer services from 2/3 key members of staff was nothing short the rude and abrupt made the stay quite uncomfortable and unpleasant at times sadly
Stayed 5 nights in Dec 2024

6/10 Okay

Jordan

Traveled with group
Disliked: Staff & service, property conditions & facilities
I had higher expectations for the Virgin hotel, the rooms were bang average definitely needed a lick of paint. Think I would have gotten better service and quality from a cheaper hotel! Staff were good when checking in but couldn’t have cared less when checking out. Didn’t ask if the stay was good, just took the cards and said bye. Also, minor note but when I have stayed for a birthday hotels in the past have noticed this and popped a birthday message or something in the room. None of this at Virgin. The housekeeping was awful, we kept the room tidy but they moved loads of our stuff and didn’t properly clean the room which was very noticeable. Save your money and find somewhere cheaper!!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. I ended up extending my stay another night because I didn’t want to leave. The day pass for the spa is worth every penny. You won’t regret it!
Stayed 1 night in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
the views from the sky chamber were great!
Stayed 2 nights in Dec 2024

8/10 Good

Maya Rose

Liked: Property conditions & facilities
there was hair in the shower when i checked in, water glasses and mugs were not replenished daily, had to wait over 1 hour for a fork to be delivered to my room, room was nice though
Stayed 5 nights in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Really accommodating staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
City view sky chamber has amazing view. Hotel is located in walking distance of many attractions and food options
Stayed 4 nights in Dec 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms, staff generally very helpful although some a bit grumpy at breakfast. A smile anytime goes a long way. Happy to book here again as so convenient for all facilities but you must take good walking shoes!
Stayed 6 nights in Dec 2024