Find Hotel with a Concierge in Midtown East, NY

"I received exceptional service and truly felt cared for and respected. The level of compassion shown by the staff at Lotte Palace was beyond anything I have experienced before. Thank you to the team for their remarkable dedication. With many staff members having 20 to 40 years of service, I can see why this place stands out."

"It is a pod- small but that didn’t bother us. Check in was easy and staff was super friendly and helpful and we enjoyed our stay! "

"Great stay, I will book again"

"Enjoyed our visit!"

"Excellent service, lovely staff, great food in the restaurant and room service. It was a wonderful place to go back to after busy days and nights. "

"There is no more central location that right next to Grand Central Station. The property is clean, elegant and well maintained all around. It's also remarkably quiet for a city hotel. Definitely going to be one of my regular hotels for city visits."

"Great hotel with comfy beds and awesome location, but what put this hotel over the top was the staff and the level of service I received. They really helped make my stay so much more enjoyable by going the extra mile."

"Absolutely lovely and sophisticated property with tons of history. It was so unique and exciting to stay here. Only thing I did wish was that they would throw in free wi-fi. With all the money spent to stay here, I would think that would be a small convenience."