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"I would like to suggest a change to the system for the continental breakfast. The coffee and hot water were both cold and when I asked for the mine to be reheated-the staff member obliged. Following me was another person and then anther went up to the expresso machine to have theirs reheated. I would have thought that the cold coffee and water would have been replaced straight away. Also the standard of the coffee was not really what I would have expected- more suited to a workers canteen. I found the staff were very obliging-especially Sophie who helped me navigate the technologies of the room. "

"Great location in the heart of Queenstown great hotel "

"Reliable comfortable and quiet rooms. Good laundry amenities and parking."

"Staff were amazing and accommodating. Room was as expected. Wasn't fancy yet we weren't planning to spend a lot of time in the room. Would definitely stay here again. Great location too. Thank you!"

"Great staff; welcoming and informative. Clean property; well-maintained."

"Beautiful rooms, exceptional outlook on the side of a hill overlooking the lake just beautiful "

"Very convenient as it is walkable from the airport."

"Everything good"

"We had a very nice stay here. Nothing fancy but everything was clean, rooms spacious and kitchen was well equipped and the walk into city centre was about 10 mins. "