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Rendezvous Heritage Hotel Queenstown

4.5 star property
Breathe easy with scenic views and wellness options galore. Savor breakfast alfresco or dip into one of two pools.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Exterior
Daily buffet breakfast (NZD 38 per person)
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
The price is AED 797
AED 916 total
includes taxes & fees
24 Jan - 25 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
Hair dryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • TSS Earnslaw Steamship - 19 min walk
  • Queenstown Beach - 20 min walk
  • Kiwi and Birdlife Park - 3 min drive
  • Skyline Queenstown - 3 min drive
  • Queenstown Gardens - 5 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury eco-certified hotel in the city center
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, a front-desk safe, and a TV in the lobby
  • Free newspapers, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, pool, and convenient parking
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3078 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rendezvous Heritage Hotel Queenstown?

Self parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Check-out is at 10 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mi (2 km).

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 3 night stay here. Ate at the restaurant twice and it was delicious. Staff were lovely. Room was spacious. Only downfall was the hill to get to the accommodation. We felt like we needed to drive down to the main area of Queenstown, and parking in Queenstown is not great and all paid. Parking at the hotel is a first come first served basis and basically luck of the draw. This could be better managed.
Stayed 3 nights in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Had a few issues sorting the room but ok in the end
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely large suite. Huge bed was very comfortable. Would recommend And appreciated the upgrade
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very helpful, and bed was comfortable. Would recommend staying here.
Stayed 4 nights in Jan 2025

8/10 Good

Uel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful view. Friendly helpful staff.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Traveled with family and small children
Nice hotel
Stayed 7 nights in Jan 2025

8/10 Good

Crisma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No comments
Stayed 2 nights in Jan 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was a returning customer having stayed several years ago at this Hotel and had a good experience. This time however I did not have a great experience when my room wasnt ready at 3pm as per the check in time. We had to wait to 4pm to check in and then was sent to the wrong room so couldnt access the room. Before returning to the hotel for our next booking (a few days later) I rang to ask to speak to the manager to ask if we could check in earlier and left a message. The person said the magare would call me when they came out if their meeting. Teh manager never called that day or the next or at all. Dissapointing experience for me and would not stay again at this hotel or reccomend to others.
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms with nice outdoor balcony. Swimming pool and a 15 minute walk to main shopping in Queenstown
Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Traveled with family
Disliked: Staff & service
I had an extremely disappointing experience at this hotel. The manager lied about the room not being ready, claiming it was due to maintenance when it was actually just housekeeping. Check-in was delayed by two hours, and they didn’t offer to take our bags for us. Compensation was only offered after disagreement, and even then, it was a free drink voucher. Since I don't drink alcohol, they awkwardly suggested chocolate milk - hardly appropriate. Later that evening, we overheard staff at the bar openly and unprofessionally discussing the incident. To make matters worse, when I tried to use the drinks voucher for a mocktail (priced the same as beer), I was told it could only be used for soft drink, despite reception telling me otherwise. At dinner, the restaurant had run out of chicken for the pasta which was incredibly frustrating as I then had to go without or with a seafood alternative for added cost. The supposed $10 housekeeping discount they offer is a complete ruse – we weren’t allowed to apply it to the lunch we had at the restaurant upon checkout. Overall, this was an unprofessional and poorly managed experience. I would not recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay. Room was large and clean, with nice amenities. Easy 15 walk to city centre, so close to shops, dining etc. We didn’t eat at the onsite restaurant, but bought coffees and the staff were very friendly. Pool, spa, sauna and gym were lovely and great to use after a day out enjoying beautiful Queenstown. Would highly recommend the Heritage Hotel Queenstown.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

MOHAMMED

Stayed 3 nights in Oct 2024

6/10 Okay

Dr Anna, Sydney

Stayed 3 nights in Dec 2024

10/10 Excellent

LAKSHMI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surrounds of the property

10/10 Excellent

joe

Liked: Property conditions & facilities
Great quieter place
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ravi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay...wonderful facilities; exceptional staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again in the future
Stayed 1 night in Dec 2024

6/10 Okay

Preeti, Tarneit

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is ok and has good location. Good to know that the rooms do not have any robes to be used by guests during your stay. Car parking is $15 per day. On a busy day you may not get parking even if u pay. Horrible condition of exhaust in bathrooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop and free parking opposite
Stayed 3 nights in Dec 2024

10/10 Excellent

lucy and john

Excellent all round
Stayed 1 night in Dec 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Great value for money, wonderful staff, clean rooms and close to everything!
Stayed 4 nights in Dec 2024