See all properties
Save

Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Relax with nature-inspired vibes then explore downtown from this eco-certified haven. Savor local flavors for breakfast.

Choose dates to view prices

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
View from property
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Gym
The current price is AED 585
AED 672 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

Highlights

Patio
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Queen

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview Queen

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

Highlights

Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown, an IHG Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,010 reviews
The price is AED 808
AED 929 total
includes taxes & fees
9 Feb - 10 Feb
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the neighborhood

Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Beach - 9 min walk
  • Queenstown Mall - 11 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale eco-certified hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services, and car rentals on site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • A banquet hall, luggage storage, and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Hot tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-out is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this eco-certified hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 411 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Ros

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star hotel, at best I would give it a 2. Why? Room Cleaning: ignored a request (hanging on door) twice. I then had to 'front' to cleaning staff for towels and rubblish removal. I was embarrassed. Twice. Food/Breakfast: Donuts were tough and chewie. Scrambled eggs had dark patches in them. Food/ Dinner: Steak was inedible. I had battered fish and chips. The fish was not battered. It was crumbed and then deep fried. It was terrible, dry and tasted awful. Bathroom: black marks on the floor; poor water pressure . Balcony: peeling paint and black mould in the concrete wall blocks. The balastrades between each room in front of balcony had black moss all along the tops. Room: when we arrived the room smelt damp and mouly. We bought a room freshner to improve being in it. Room kitchen: only instant coffee. No bodum. The hotel was dated and tired. The restaurant was closed apparently due to staff shortages, but according to other reviews, it was also closed at least a month ago. Had to eat in the bar. We stayed 6 days because we were unable to move elsewhere. Add to this we are a couple in our 70s. So everything was that much harder.
Stayed 6 nights in Jan 2025

10/10 Excellent

Woo Kyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking speace
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Queenstown, and nice patio overlooking the lake!
Stayed 2 nights in Jan 2025

4/10 Poor

Annalene

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a lot of improvement in all areas…
Stayed 5 nights in Jan 2025

4/10 Poor

Ramnath

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Hamish

Stayed 1 night in Dec 2024

8/10 Good

Ferdinand

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice view of lake wakatipu from third floor
Stayed 1 night in Dec 2024

2/10 Terrible

Keshar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude Staff, charged me $20 for local phone calls, which they had not mentioned
Stayed 2 nights in Dec 2024

6/10 Okay

Yisu

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was stain on cup train and hair on towel.
Stayed 1 night in Jan 2025

8/10 Good

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of property is very accessible to the the town and near the garden.
Stayed 5 nights in Dec 2024

8/10 Good

Adrienne

Stayed 5 nights in Dec 2024

8/10 Good

Prachi Shriram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spent two nights at this property. Had a non smokering room which we thought was great as none of us (4 adults) smoke however the entire room was stinking of fried fish. Quite a task getting rid of the smell. Other than this, our stay was quite comfortable. Room was a duplex, bedrooms upstairs and two balconies with lake views that was amazing to wake up to, basic amenities though no hair dryer or personal care kits. Parking was available on site though on first come first served basis so no booking or allocation. Would definitely recommend staying here, especially for the views.
Stayed 2 nights in Dec 2024

8/10 Good

Varun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
There was a plumbing issue in the washroom which resulted in water leakage from the sink. Also it was the exact same spread in the breakfast buffet across 4 days which was monotonous. Apart from those 2 issues everything else was fine. The location is excellent with beautiful lake views and access to public transportation. The town centre was walkable and the property had ample parking. Staff was friendly and eager to help.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ayesha Arif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view. Excellent location.
Stayed 3 nights in Dec 2024

8/10 Good

Stephen Grayham

Traveled with family and small children
Liked: Cleanliness, staff & service
We had the two bed apartment , amazing views very clean but in need of an update and the whole place needs freshening up re paint work and general fixing up. But those views are perfection. Pros: the views and location. Cons: Restaurant and Bar a zero as neither were open and for the price that needs to be rectified. Overall I would still recommend especially with family’s
Stayed 7 nights in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Alistair Donald

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive balcony overlooking the mountains was the biggest catch. The hotel is nearby to town markets.
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable motel for the price but don't eat in the restaurant. Grilled rib-eye steak was full of grissle and more like a small piece of stewing steak, the meal size was more suited to a child, very disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness
We loved the lake view from our Superior Lakeview Queen Room. We were also surprised to find a kitchenette in our room which was un-expected but useful. The bus stop is right outside the hotel which is very convenient and a great way to get around Queenstown. It as a easy walk to and from to the shops / cafes and attractions. The hotel needs some refurbishing but in saying that it is clean and tidy. We would stay at this hotel again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Great view and convenient location Looks as if due for some maintenance Sachet coffee was awful Switch for beside lamp had fallen down behind shelf
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended. Property and room is pretty outdated and this is not reflected in pictures. Location is good as it's a short walk to downtown Queenstown.
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Traveled with group
Liked: Staff & service, property conditions & facilities
It was overall a great place to stay very kind staff and lovely people
Stayed 2 nights in Nov 2024