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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
View from property
In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
The price is AED 459
AED 527 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

Highlights

Patio
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Queen

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview Queen

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Property amenity

Rendezvous Heritage Hotel Queenstown

Pool
Hot Tub
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1000)
The price is AED 558
AED 641 total
includes taxes & fees
15 Dec - 16 Dec
Rendezvous Heritage Hotel Queenstown

About the neighborhood

Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Beach - 9 min walk - 0.8 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Kiwi and Birdlife Park - 18 min walk - 1.6 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale eco-certified hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services, and car rentals on site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and an elevator
  • A front-desk safe, a banquet hall, and secured bicycle storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar in shower
  • Shower grab bar height (inches): 43
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-out is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this eco-certified hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 368 out of 1001 reviews" "
Rating 8 - Good. 422 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness
We loved the lake view from our Superior Lakeview Queen Room. We were also surprised to find a kitchenette in our room which was un-expected but useful. The bus stop is right outside the hotel which is very convenient and a great way to get around Queenstown. It as a easy walk to and from to the shops / cafes and attractions. The hotel needs some refurbishing but in saying that it is clean and tidy. We would stay at this hotel again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Great view and convenient location Looks as if due for some maintenance Sachet coffee was awful Switch for beside lamp had fallen down behind shelf
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended. Property and room is pretty outdated and this is not reflected in pictures. Location is good as it's a short walk to downtown Queenstown.
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Traveled with group
Liked: Staff & service, property conditions & facilities
It was overall a great place to stay very kind staff and lovely people
Stayed 2 nights in Nov 2024

10/10 Excellent

Usha

Traveled with family
Staff were friendly and helpful only poor reception for internet need some new furniture Excellent customer care
Stayed 4 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic and cleanliness inside was great. The cleaners were lovely and the front desk staff were amazing. Outside the building could do with a general clean, the entrance driveway had a huge pothole which I hit a couple times which wasnt great as I have low profile tyres on my car.
Stayed 1 night in Oct 2024

8/10 Good

ANN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy as there was road works out the front
Stayed 3 nights in Oct 2024

8/10 Good

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service
Need better maintenance otherwise location is good
Stayed 1 night in Oct 2024

10/10 Excellent

Laura-Belle

Stayed 3 nights in Sep 2024

10/10 Excellent

Vilma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful and comfortable stay. Their breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh

Traveled with family
Liked: Amenities
Good
Stayed 5 nights in Oct 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fairly disappointed that this is a Copthrone hotel. I booked because the Copthrone chain are normally 4-5 star. This is any but. The place is completely empty and heres why; Firstly I was put in a room on ground level right next to road works. I complained and was told that my almost $200 a night was only for a ground floor room and if i wanted to upgrade it was $40. I agreed hoping my stay would get better, spoiler alert, it didn't! This hotel looks like the set of an 1980s horror film. The decor is stuck in the 70s with horrible patterned carpet and scary florencent lighting everywhere. Absolutely every light socket is florencent. The bathroom had cracks in the wall paper, marks up the wall and dirt in the corners. There were basically no amenities offered other than an abitary shower cap, shampoo and conditioner. No hair dryer, no moisturizer, nothing. The hottub was absolutely disgusting. The water was filthy. Half the jets were broken, head rests broken, floating around in the murky water. Oh and its an indoor spa which you guessed it, had florencent lighting. It gave me the absolute creeps, decided not to use it. They even charged me a security deposit... for what? The place is in desperate need of repair and renovation. I can say hand on heart this is the worst hotel I've ever stayed in. For an extra $20 I could have stayed at the Hilton. This could be a great hotel with renovations, even just changing the lighting would help significantly. Instead its empty.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay , staff were great. Good location not far from everything. Plenty of parking. Rooms were great plenty of room for the family. Happy to recommend to all.
Stayed 10 nights in Sep 2024

8/10 Good

Ting

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Arijit Prasad

Traveled with family and small children
Very good
Stayed 2 nights in Sep 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a quick overnight trip to Queenstown. A 15-minute walk into town, so saved on the parking expense as there is onsite parking at the hotel. The room was a good size, and the beds were incredibly comfortable, our room also had a beautiful view of the lake and mountains too. The Staff at reception were very friendly and helpful. We would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice！！
Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Liked: Staff & service
Handy location with parking available. Comfortable stay
Stayed 2 nights in Sep 2024

8/10 Good

Andrew, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service
Was fine for what we needed for a two night stay, room was clean and tidy. Staff at reception were really helpful and courteous. 10-15min walk into CBD. It was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view. Staff were extremely friendly and accommodating. Thanks for the wonderful stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Russell, THE GAP

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don't do it! I booked this hotel because it was cheap and because we were on a short action packed ski trip, where we would only be in the hotel to sleep. Unfortunately sleep was impossible due to roadworks happening all night long! The heavy machinery made the whole window vibrate and the sound of beeping reversing machinery went on all night, every night. The hotel duty manager was lovely and understanding, possibly the only good part of this stay. Apparently the roadworks have been happening for three years! Unfortunately the hotel has no legal obligation to let patrons know about this until their stay is underway. The hotel itself is dated, in need of maintenance and obviously understaffed as the bar/restaurant was closed on all but one of the days. The spa/hot tub you find in photos is broken and not operational. Air flow and ventilation is so poor that the bottom of the window becomes full of condensation on a daily basis, prompting the cleaners to leave the upper window open. Unfortunately this window is big enough for an adult to climb through, not great when you are leaving expensive electronics in the room. Do yourself a favour and spend a little extra and pick a different hotel on a different road. Such a frustrating experience!
Stayed 5 nights in Sep 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service
Was adequate for the cost. Happy to stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at the Hotel
Stayed 4 nights in Sep 2024

8/10 Good

Lien

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024