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Novotel Queenstown Lakeside

4.0 star property
Family-friendly Queenstown hotel in Queenstown City Centre with a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Queenstown Lakeside

Private spa tub
View from room
Minibar, in-room safe, desk, iron/ironing board
Indoor spa tub
Golf

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Bar
The price is AED 623
AED 716 total
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside | Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Double Beds, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (991)
The price is AED 712
AED 819 total
includes taxes & fees
22 Jan - 23 Jan
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the neighborhood

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 1 min walk
  • Queenstown Beach - 2 min walk
  • TSS Earnslaw Steamship - 6 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 10 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬4 min walk

About this property

Novotel Queenstown Lakeside

Upscale eco-certified hotel located in Queenstown City Centre
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Queenstown Lakeside. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the spa tub. The on-site restaurant, Elements, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), free newspapers, and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 273 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 21-inch LCD TVs with streaming services and satellite channels
  • Balconies or patios, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 50 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Offsite parking for NZD 45 per night; discounts available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 37 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Elements

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (646 square feet)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Satellite channels
  • Streaming services

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Valet parking fee: NZD 50 per night (in/out privileges)
  • Nearby parking fee: NZD 45 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Is Novotel Queenstown Lakeside pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Queenstown Lakeside?

As of 20 January 2025, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 23 January 2025 start from $175.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Queenstown Lakeside?

Valet parking is available for NZD 50 per night. Limited spots are available.

What time is check-in at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Queenstown Lakeside?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Queenstown Lakeside located?

This family-friendly Queenstown hotel is located on a lake, steps from Williams Cottage, Queenstown Gardens, and Queenstown Beach. Lake Wakatipu and Church of St Peters are just steps away.

Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1008 reviews" "
Rating 8 - Good. 329 out of 1008 reviews" "
Rating 6 - Okay. 108 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 19 out of 1008 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness
Excellent location!!!!
Stayed 2 nights in Jan 2025

8/10 Good

Stephanie

Traveled with group
Liked the convenient location, friendly and professional staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neelima

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 2 nights in Jan 2025

8/10 Good

Chen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Kind staff, good location, facilities too old
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in Jan 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near lake. Easy walking to dining and attractions. Room very small but adequate. Fantastic buffet breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathrona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff Nice to access jacuzzi and gym Enjoyable stay, thank you!
Stayed 4 nights in Jan 2025

8/10 Good

Laurie, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, staff is very friendly, great location, breakfast buffet was delicious, and there is laundry easily accessible. What are my complaints? First, the door of the bathroom is a nightmare. While pretty to look at, the see-thru doors allow the room to light up at night when used. My husband and I would wake each other up whenever we visited it. And, as boomers, we can each visit a couple times a night. Second, we decided we wanted to just order some food at the restaurant to take to our room. We went to restaurant and were told to call for room service or to order at bar. We decided to order from room. Went to room, called restaurant, then bar, then the front desk because no one answered at any number. Then we had to go back to bar to order in person and told to wait for food delivery in room. Kind of a pain.
Stayed 2 nights in Jan 2025

10/10 Excellent

Akiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Queenstown, located in the heart of downtown.

10/10 Excellent

Pranav, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sumant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immediate access to downtown and waterfront.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Dawn, Merrimac

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is amazing.Easy to walk to shops and restaurants. Bed was so comfortable. Would stay here again. The only issue was a dirty tissue by curtains.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Liked: Amenities
The location the view close to everything and the room is spaciousness the best shower I ever had water pressure is excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The staff was friendly, the spa room was good, the room was a bit dated in places but overall nice and clean. The location was really good being right next to all of the shops and activities.
Stayed 3 nights in Nov 2024

4/10 Poor

Rosemary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, noisy. Not recommended to stay. Only one reception staff was pleasant, remainder had attitude. Won’t stay here next time we return
Stayed 9 nights in Nov 2024

10/10 Excellent

Veronica

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and great location
Stayed 1 night in Nov 2024

10/10 Excellent

ALY, Sandbach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Super convenient location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa Fay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and efficient. The room was quiet and the shower was awesome!! Was clean and tidy. Would highly recommend to anyone.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything in the town. Spotlessly clean and staff were friendly and professional. Parking was expensive.
Stayed 5 nights in Oct 2024

8/10 Good

Abby

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Valet parking is expensive and more than other hotels. Rooms are dated and tired. Bathrooms need updating.
Stayed 1 night in Oct 2024

8/10 Good

Dáire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024