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Heartland Hotel Queenstown

3.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free parking

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heartland Hotel Queenstown

View from property
Family Room | Lake view
Lobby
Front of property - evening/night
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym
The price is AED 535
AED 616 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 29.9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 50.0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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AED 628 total
includes taxes & fees
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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk
  • Queenstown Beach - 5 min walk
  • TSS Earnslaw Steamship - 8 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Eco-certified hotel located in Queenstown City Centre
At Heartland Hotel Queenstown, you can look forward to dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner, and kids' meals. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a TV in the lobby
  • Smoke-free premises, free newspapers, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 81 rooms offer comforts such as 24-hour room service, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 20-29 for adults and NZD 10-15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 20 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heartland Hotel Queenstown?

Self parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Check-out is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Arts Centre, St Josephs Parish, and Queenstown Gardens. Queenstown Mall and Cookie Time are also within 5 minutes.

Heartland Hotel Queenstown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 424 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no fuss and close to everything. Keep in mind some rooms don’t have air conditioning, not normally an issue but on a hotter day you will feel it.
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Staff and facilities were excellent. Breakfast was lovely and we could easily walk to downtown Queenstown. The steep hill walk home would get the occasional whine from the family but the bedroom views made up for it when you got back.
Stayed 3 nights in Jan 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities
Great location, convenient to town and a decent view from many rooms. Service and facilities were pretty good. Only downgraded my rating as the room I was in was a little run down and could do with a refresh. One chair starting to fall apart, flaked paintwork, worn bathroom fittings. Not an issue for me really but might be for others. Clean as a whistle though.
Stayed 2 nights in Jan 2025

6/10 Okay

Romita

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
//
Stayed 3 nights in Dec 2024

10/10 Excellent

Niamh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and spacious rooms. Really friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had rooms with wonderful views of the lake from balcony. Breakfast was plentiful and very good. Coffee was great.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good basic accommodation for a family at a decent price. Fruendly reception. Accommodation very dusty and mouldy, the only let down.
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean. Parking was available, but a bit tight compared to the U.S. It’s within walking distance of downtown and the water, but it’s at the top of a hill; it’s a bit of a hike back up. The one HUGE drawback on the hot summer day that we stayed there…despite the description on Expedia.com, our room had NO air conditioning!!! It was stiflingly hot!
Stayed 1 night in Dec 2024

8/10 Good

Trevor Edwin

Stayed 2 nights in Nov 2024

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities
The view was spectacular from the second floor! Would be a great place to stay longer than 1 night. (Family Room I believe it was called) will stay again when we come back 😁
Stayed 1 night in Dec 2024

8/10 Good

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Awesome breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute and comfy rooms. Convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Akashdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfortable stay.
Stayed 1 night in Nov 2024

8/10 Good

Uriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kyrstwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, large terrace, keto breakfast option.
Stayed 1 night in Nov 2024

6/10 Okay

Neal

Traveled with family
Parking is very limited. Rooms are dated. Bathroom was very old and needed attention. Toilet not functioning well running water.
Stayed 2 nights in Nov 2024

8/10 Good

Gladys

Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
We had a great view of the lake but it was up quite a steep incline of 200 metres from the town centre, it did exercise the legs!
Stayed 1 night in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We spent two nights in this hotel in a Standard room, we took the bus from the airport and alighted at Blue Peaks and the hotel is 20 metres walk towards Queenstown. The hotel is a 10 minute walk into Queenstown centre, or if you fancy a more scenic walk, 20-25 minutes through Queenstown gardens, both down hill, so uphill on the way back! The room was dated, needing a total refurbishment. The bulbs in one of the bedside lamps had gone and also one in the bathroom, the bath was chipped in numerous places. The shaver 2 pin socket did not work. The ventilation window in the bathroom was permanently ajar, couldn’t be closed, consequently whenever anyone walked by talking we heard it all. Also, doors closing of cars parked outside. The rooms were wooden cabins, consequently when people closed their doors, the cabins rattled. The breakfast choice was comprehensive but there were no lids covering the hot dishes so, unless you got the food as it was served, most things were only lukewarm. The carpet in the dining room didn’t look as if it had seen a vacuum in days, there were crumbs and egg shells all over it.
Stayed 2 nights in Oct 2024

8/10 Good

Sarut, Kingsford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s hard to find parking lot. There are limits parking.
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location reasonable price
Stayed 3 nights in Oct 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, nice spacious room and close to town
Stayed 1 night in Oct 2024

10/10 Excellent

judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to city center and gondola!
Stayed 1 night in Oct 2024