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Hilton Queenstown Resort & Spa

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Front of property
Room, 1 King Bed (Relaxation) | Exterior
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Deluxe 2 Bedrooms, Lake View (Residence) | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
The price is AED 825
AED 949 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Building design

Kamana Lakehouse

Hot Tub
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (365)
The price is AED 773
AED 889 total
includes taxes & fees
9 Dec - 10 Dec
Kamana Lakehouse

About the neighborhood

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre - 4 min drive - 3.5 km
  • Queenstown Event Centre - 4 min drive - 4.2 km
  • Queenstown Gardens - 10 min drive - 9.6 km
  • Kiwi and Birdlife Park - 11 min drive - 10.6 km
  • Skyline Queenstown - 12 min drive - 10.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel by the lake
At Hilton Queenstown Resort & Spa, you can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site. Adventurous travelers may like the cycling at this hotel. Indulge in aromatherapy, a facial, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at Wakatipu Grill, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A ferry terminal shuttle, express check-out, and concierge services
  • An elevator, meeting rooms, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 220 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Balconies or patios, refrigerators, and electric kettles

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Wakatipu Grill
  • Stacks Pub

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 18 2024 to December 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Hotel Kawarau Falls

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Queenstown Resort & Spa?

Self parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 mi (3 km).

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Sudhir Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Michael, New York

Stayed 1 night in Nov 2024

6/10 Okay

brian

Traveled with partner
Liked: Cleanliness
A Hilton wanting a 100$ deposit on my card… really? The bathroom needs a lot of additional light. Way too dark. Staff were very pleasant, I was just rather underwhelmed from beginning to end. Construction occurring at this time also
Stayed 1 night in Nov 2024

4/10 Poor

xiuying

Stayed 1 night in Oct 2024

10/10 Excellent

Calum

Stayed 2 nights in Oct 2024

10/10 Excellent

Mikeala Oriwa

Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Queenstown was a beautiful property! The staff were all very nice and helpful! They even upgraded us to a 2-bedroom apartment with a lake view! It was an incredible night!
Stayed 1 night in Nov 2024

10/10 Excellent

Rikka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very luxurious! The staff are truly all so wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 2 nights in Nov 2024

6/10 Okay

Isis

The decor felt dark and outdated, which impacted the overall atmosphere of the space. The balcony facing the lake, while offering a beautiful view, was in need of a thorough cleaning; bird droppings on the glass balustrade and general grime detracted from the experience. Only basic bathroom amenities were provided, and oddly, there was only a single teaspoon for cutlery. On a positive note, the staff were genuinely lovely. However, given the limited amenities and upkeep issues, I didn’t feel it was worth the price and would likely choose other accommodations in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, on the shores of beautiful Lake Wakatipu. However, parking is not included with the room and free parking is extremely limited
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night staff were really helpful as we checked in late. The room was incredible with a stunning view and the breakfast had everything you could want. The servers at breakfast were also really friendly. Wish we could have stayed longer!
Stayed 1 night in Nov 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 6 nights in Oct 2024

10/10 Excellent

Temitope Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with hilton. Myself and husband stayed at the kings deluxe room which was very nice. Nice staffs,everything was amazing! We enjoyed our stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and would stay again. Our room had the most amazing views of Queenstown and the mountain ranges. The team of staff were so obliging and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families with car Great Lake view
Stayed 3 nights in Oct 2024

10/10 Excellent

Frances

Stayed 3 nights in Sep 2024

8/10 Good

salima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was amazing except the parking
Stayed 5 nights in Oct 2024

6/10 Okay

Brock

Traveled with partner
Liked: Cleanliness, staff & service
Parking was horrible, had to pay another $80 to park across the road from the hotel, pillows were terrible and the bed was uncomfortable, nowhere to do washing on-site. those couple of issues didn’t ruin our stay though, was rather inconvenient however.
Stayed 5 nights in Oct 2024

8/10 Good

Hiam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was rubbish! Parking should be included as a guest
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven, Railton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. Every member of staff made us feel welcome throughout our stay. Rooms are great quality and facilities immaculate. good breakfast range and great quality. I cannot recommend this property highly enough.... and I might add I stay in a lot of hotels every year!
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place if you want to be little away from the busy town core. Close to Airport and walking trails with water taxi to town.
Stayed 3 nights in Sep 2024