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"We stayed at this hotel for a family birthday. It was a big zero birthday so we did think they might produce a cake in the room or something but they didn’t. Arunn came with a package that included dinner the executive lounge and cocktail making. It didn’t come with breakfast which is a bit frustrating because there is no breakfast in the executive lounge however from 2 o’clock they do afternoon tea and at 5 o’clock they do drinks and nibbles, but we didn’t really want to have any of that because we were already having dinner in the hotel which was included in our package. They seemed a little bit unhelpful and I suggest the Product Manager perhaps have a look at this for future days, there’s only so much food you can eat in a three or four hour time, but then you’re starving in the morning. Probably the best thing about this hotel is it location at the top end of Oxford Street Also, the bottomless brunch is pretty good value as well which we had on the day we left as a big family meal we had a brilliant service The one thing that really lets the hotel down is the lift which seem chaotic at the best of times six lifts but there’s always about 20 people outside queueing In addition the hotel rooms are a little bit disappointing for London quality. They’re a bit of a travel lodge standard where is the reception and communal areas are slightly high-quality "

"Nice hotel. Good location. Clean."

"We have stayed at this hotel for many many many times and it’s always been really lovely. Everyone are really great and always helping me with a hand when I’m too busy and rushed 😍"

"The staff was fabulous. We loved the restaurant staff Anshul and his staff went out of their way to take care of us"

"We had a lovely stay! Gunilla was super responsive and the apartment was comfortable and had everything we needed. Thank you!"

"Fantastic hotel in a great location. Would happily book again Good weekend base"

"Very good hotel with excellent location "

"Amazing refurbishment, ideally located in Marylebone, walking distance to all shops and restaurants and a stones throw to Marylebone Hotel. Quiet residential area too."

"Great condition and room service was excellent."