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"This hotel is excellent. The room was very clean and modern. The entire staff was very helpful and friendly. The location is great. It’s in a small shopping center with high end stores. I give this hotel 5 stars. "

"The service at the restaurant was fantastic. Specially the sea food restaurant ! Amazing of food and an amazing service. The Chef Christian and Luna created a extraordinary menu for us! Ricardo, Jashia,Isabel and Emiliano are very professional and great hostess!"

"Enjoyed all the staff and the Entertainment group (Arturo made sure we knew the activities for the day). Loved all the different activities by the pool area. Enjoyed dinner at every restaurant. Thanks to the special Thanksgiving Dinner and Entertainment."

"The staff were above and beyond. My favourite place I’ve stayed in Puerto Vallarta"

"The hotel is in a convenient location. The hotel employees were very nice."

"Hello Gerey at the front dest was amazing with her customer service 👏 excellent job,and thank kindly 🙏.."

"Great place for your buck, will be back again for sure!"

"We love the setting of the Resort.Staff are vey helpful and accommodate us so well.The foods selections are ok.The most that stands out when it comes in Dining was The TiangTang .We enjoyed the selections from the Sushi to Entrada and the Entree as well as the desserts."

"This is our 3rd time staying at Las Palmas and we always like it. The first two times were before Covid and I remember the buffet with more options compared to this time. Also, in the past there were two specialty restaurants available for nightly reservations but this time we were given just one option total x our stay. Additionally, on the night of the Italian restaurant, it was a wedding and we couldn’t make it to the restaurant. Thankfully, we were able to get the Mexican restaurant next day. Currently the restaurants alternate days between Italian and Mexican. Staff is still the best! We were able to upgrade our room (for a fee) but no push. It looks like there are some big king sized rooms only available over there. Even though the place was packed, I am glad we were able to stay. The view from our room was breathtaking. The family environment and the safe atmosphere were a plus. The rooms are clean and daily housekeeping is excellent. This is a no frills older hotel but it has a particular charm that makes us want to come back. Looking forward to visiting again."