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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Escape to paradise with luxurious amenities at your fingertips. Savor delicious meals by the pool or unwind with a rejuvenating massage surrounded by lush gardens.

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping
  • Pool
The current price is AED 508
AED 609 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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AED 535 total
includes taxes & fees
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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk
  • Puerto Mágico - 5 min walk
  • Cruise Ship Terminal - 7 min walk
  • La Isla - 7 min walk
  • Malecon - 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive hotel near Bay of Banderas
A short walk from Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm provides a beach bar, a poolside bar, and a terrace. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology or a deep-tissue massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. A garden and a bar are available to all guests.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A 24-hour front desk, luggage storage, and concierge services
  • Massage treatment rooms, a nature reserve, and tour/ticket assistance
  • Beach umbrellas, smoke-free premises, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico
  • Cascada Bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

More

  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, safe, all inclusive.
Stayed 10 nights in Feb 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided great service and the food was amazing. Would definitely book again
Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, place was beyond my expectations for the price.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay. Loved the old Mexican charm!
Stayed 6 nights in Feb 2025

8/10 Good

Alan Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff and overall good value
Stayed 10 nights in Feb 2025

8/10 Good

Janince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a perfect spot for my 4 day stay
Stayed 4 nights in Jan 2025

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly, helpful staff. Lovely property within an uninteresting neighborhood. Happily on a good busline.
Stayed 7 nights in Feb 2025

6/10 Okay

karen

Liked: Staff & service
Disliked: Amenities
Less than mediocre food but great service.
Stayed 10 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
A beautiful Mexican Charm property! Very clean and the people there were beautiful and friendly.
Stayed 15 nights in Jan 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have kept the Mexican charm and the staff were all very friendly and helpful. It was relaxing and quiet. We enjoyed our stay very much.
Stayed 11 nights in Jan 2025

10/10 Excellent

kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time woth my daughter ❤️
Stayed 9 nights in Feb 2025

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. Many thanks to the staff for the warm welcome, we were satisfied!
Stayed 7 nights in Jan 2025

10/10 Excellent

Elvira Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 8 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It definitely had old Mexican charm. It was close to the beach, when you were inside the complex, you felt very peaceful. They had lovely entertainment on Saturday night. The staff was very accommodating. Showers excellent. I wish there was a very good but the pillows were lumpy and need to be replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. It's an old property. It's very well maintained and clean
Stayed 5 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of the property is very appropriate, Mexican Charm. It really felt we were in Mexico. The staff was amazing and they seemed to be making a real effort to keep the property maintained. The food was good with lots of choices at the buffet. It was disappointing not to have guacamole and salsa available.
Stayed 14 nights in Feb 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unbelievably friendly and service was great. Building was clean and the ground ands pool were maintained daily. The only thing that could be improved is the buffet variety and quality.
Stayed 28 nights in Jan 2025

8/10 Good

Keagon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge roach on floor put scenery was very pretty unlimited. Booze was very lovely. Food was good. Staff was friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
We come to relax and enjoy the weather. Never disappoints.
Stayed 7 nights in Jan 2025

6/10 Okay

Brandon Michael

The food was not the best we’ve had but it was not terrible either, the rooms are very small and have not seen any updates in a long time, the pool and bars were great and the beach is a short walk and was excellent, the area around is excellent and has lots of excellent restaurants and stuff to see, overall it was a great time and can’t wait to come back to Puerta Vallarta, probably choose a different resort next time!
Stayed 4 nights in Feb 2025

8/10 Good

RHONDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay...staff was wonderful... check in and out went quickly and there was a variety of food with options for those of us that are less daring with traditional dishes. Fruits, salad, and breads were the best! Pool was very clean and the perfect temperature! I would definitely consider visiting here again!
Stayed 7 nights in Jan 2025

8/10 Good

Marley Brianne

Liked: Cleanliness, staff & service
Not very big, only one pool and not the best food, the beach is walkable but lots of people trying to sell things (not resort fault obviously) But great staff, close to the beach. They had amazing live music one night and a Mexican Dinner Party the first night we arrived which was fantastic! I definitely wish there was more to do on the resort but very nice overall:)
Stayed 5 nights in Feb 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the charm of Hacienda Buenaventura. The staff were amazing and the buffet was great. Their tacos were sooo good! The rooms were definitely dated but the pool was great and the shuttle to the beach was always available and very friendly service! Loved that there were never any line ups for anything. We tried the a la carte dinner once and it wasn't very good, so we stuck with the buffet which always had fresh options and great food!The last night we had a Mexican party at the resort. They decorated the place nicely and had live Mexican entertainment !
Stayed 6 nights in Feb 2025

4/10 Poor

Brandon

Liked: Cleanliness
Same pasta and no gluten-free same food every day almost and five minutes back alley to the beach sketchy
Stayed 9 nights in Feb 2025

10/10 Excellent

Perla Yadira Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you can need for a nice stay
Stayed 5 nights in Nov 2024