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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach fun in outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
The price is AED 516
AED 614 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Puerto Mágico - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive eco-certified hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a beach bar, a poolside bar, and a terrace. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a deep-tissue massage or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. A garden and a bar are available to all guests.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Smoke-free premises, massage treatment rooms, and tour/ticket assistance
  • A nature reserve, beach umbrellas, and a 24-hour front desk
  • A front-desk safe, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico
  • Cascada Bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

More

  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 1005 reviews" "
Rating 8 - Good. 287 out of 1005 reviews" "
Rating 6 - Okay. 156 out of 1005 reviews" "
Rating 4 - Poor. 95 out of 1005 reviews" "
Rating 2 - Terrible. 79 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the mexican charm and staff. Could not book dinner in the alacarte only one alacarte and food in buffet was repetitive
Stayed 1 night in Dec 2024

10/10 Excellent

Eve

Liked: Staff & service, amenities, property conditions & facilities
I felt very safe here as a single women traveling alone. I knew it was an older place, but loved it. I have no complaints definitely will come back. I loved the sunken tub in my room. Beach was a 5 min walk or they have a van to take you. Thank you
Stayed 4 nights in Dec 2024

6/10 Okay

Tania

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our maid Andrea was the best! She went way out of her way to make us comfortable and to celebrate our 46th Anniversary. Julio Cesar the bell boy was excellent as well. The servers in the restaurant were fantastic. Front desk was great too! The hotel is an older building but the excellent service makes it a very pleasant experience.
Stayed 8 nights in Dec 2024

4/10 Poor

Eduardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No much
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa Irene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly, compliments to the Chef! Food was excellent all 7 days, breakfast, lunch and supper. Room was very clean, maid service was perfect, AC and Hot shower worked perfect. Small boutique authentic Mexican style hotel, nice evening shows every second night. Lights out at 11;00 am, quiet thereafter. Very family oriented with a mix of International, Canadian, US and local vacationers. Beach is close with hotel shuttle too, but walkable too. Lots around the hotel, walkable. Highly recommend this lovely All Inclusive resort. Will visit again for sure, My husband and I visited Dec 7-14, 2024, senior age. Good mobility walkways and accessibility.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a a really good spot all around. You had Walmart at walking distance, a mall, and restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Perla Yadira Reyes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you can need for a nice stay
Stayed 5 nights in Nov 2024

8/10 Good

Amin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t quiet and we had so much problems for our sleeping. Lovely staff
Stayed 5 nights in Nov 2024

8/10 Good

Deborah Lynn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location and easy public bus ride to Old Town. Room had nice amenities, bathroom needs updating (taps/toilet). The late check out fee was a full nights stay and we only needed 4-hours - very disappointed as they were not at capacity and we were not even there for that evening dinner and the following morning for meals - taken advantage of! Hotel staff need to pick up dishes and garbage, easy to get served but then cups and dishes left around in common areas for days. Concierge and food/bar staff extremely helpful, front desk not so much. Overall very nice experience, most guests were Mexican families which added to the atmosphere. Beach could have more snacks and less people trying to solicit merchandise very annoying. No lifeguard at beach so swim at your own abilities - very fun experience. Great location and fun for families. We were senior travellers with great physical shape, note this facility is not great for people with physical mobility challenges.
Stayed 7 nights in Nov 2024

6/10 Okay

Ricky

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Marcela

Stayed 7 nights in Oct 2024

8/10 Good

crystal

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy makes everything work!
Stayed 2 nights in Nov 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Liked: Staff & service
Stayed 14 nights in Oct 2024

2/10 Terrible

Rosario, Louisville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service, all those guys are very friendly and quick when you ask for something, I don’t like the property, it’s to old , the locks are olds and broken, the pool is close to earlier, the food sometimes are horrible for the money I am paid I can stay on better place , the air conditioning not working properly and we feels like we was on sauna
Stayed 7 nights in Oct 2024

6/10 Okay

Les

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rafael

Traveled with family
Liked: Staff & service
Walking distance to the beach but the offer a shuttle. A short drive to many tourist areas.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. First time was with our two kids . Like the atmosphere. Not a huge resort.
Stayed 4 nights in Sep 2024

2/10 Terrible

Armando

Stayed 3 nights in Aug 2024

10/10 Excellent

ROLAND, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Puerto Villarta stay here if you like a charming mexican atmosphere. The hotel is located close to every venue in PV, the staff are the best. They take the time to cater your needs, the rooms need upgrading but the staff and location makes up for it. Ty Cesar
Stayed 5 nights in Aug 2024

10/10 Excellent

Kirsten

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! I enjoyed the hospitality and the overall vibe was nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
The costs is very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Natali

Stayed 4 nights in Jul 2024