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"Excellent stay. This was our second visit to this property, and we will definitely return. The Strand reservations agent, Tony, was fabulous helping us correct our reservation and solving the issues - he is an excellent ambassador for this hotel."

"Stayed for three nights. Requested twin beds and they were pretty comfortable. Arrived at room and a maintenance man was in it trying to unplug the toilet. After that all was good. It had a kettle and a fridge which was handy. Access to a taxi via the concierge was handy and they were gracious. The hallways were a bit noisy in the morning. I think it was staff having a chat before starting…not really sure. Close to shopping and dining was a big plus. Walked from Paddington but cabbed it back to Paddington as it was a bit too far with luggage. Thanks for a nice stay."

"I was impressed with this hotel .. this was my first time in London "

"Staff are friendly and helpfu"

"Very convenient and newly renovated "

"Nice and central, everything within walking distance "

"Nil"

"I liked the room space and location. Only downside was no coffee pods delivered for the last two days of my stay. But would definitely stay and recommend."

"Beautiful Hotel in the best location of London. "