Find Family Hotels in Hoan Kiem

"Staff were amazing"

"Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over"

"Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition. "

"Good 👍 "

"Stay was ok. Night market was right outside our door. We had a it of a miscommunication upon arrival and the driver did not speak English. Hotel staff were exceptional. Room was spacious and clean. Breakfast was also excellent. "

"Awful experience at this hotel. There is extremely loud construction going on next door (to the point of the walls shaking). And this is until 1am, the manager told us after we complained late at night. The facilities are run down and honestly not worth the money. "

"You can’t beat the staff at this hotel, Rosie and Mymy at front desk are fantastic and will help you with anything and speak pretty good English which makes it easier for us.All the boys at front door are great with their big smiles. We booked with them to go to Halong Bay overnight, was great. Great spot in old quarter to go for walks, restaurants, sightseeing, catch on and hop off bus etc. I really enjoyed our stay in in family suite which is big, Brekky good, older style boutique hotel but...

"Great hotel in a perfect location. The staff here were excellent and very attentive. The hotel manager went above and beyond to make sure that I was happy with my stay. Everything was great but the standout of this hotel was the breakfast. It was very high quality and the dishes were rotated daily. They served decaf coffee (very rare in Vietnam) and it was absolutely delicious! The room was very modern, comfortable and looked brand new. I would definitely stay here again the next time I'm...