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"Very nice front desk staff Kindly offered me a coffee for my early morning "

"Lovely stay! Nice hotel, the room was very comfortable. I would recommend! "

"It was good"

"The room 5 was assigned to me, situated on the ground was really nice. The staff were friendly. The street and surrounding area were grungy and dark. Won’t recommend this hotel to a lone female traveler."

"Hotel has a homely vibes and staff are helpful and attentive to your needs."

"It was the best hotel i have stayed. "

"Excellent Italian buffet breakfast. Large groups of organized tours were checking in and out, and taking up elevators and crowded common areas, but for the most part that was not an issue. The room with a view of the river for which I paid extra was a misnomer because the trees obstruct the view, but the room faces a few lanes of traffic that makes it too noisy to get a good night sleep. However, we were promptly and easily moved to a quiet side of the building on our request and lost only...

"Walking distance to all the sightseeing places in Florence. Friendly staff, especially Lucia at the front reception office, makes the stay memorable! Lucia gave us a quick overview of Florence including the museums, the parks, the restaurants and the Christmas market. This is beyond my past experience at any hotels including Ritz and Conrad which are known for the high quality of services. Thank you!"