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Mercure Firenze Centro

4.0 star property
Eco-certified Florence hotel in Santa Maria Novella with a 24-hour front desk

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Firenze Centro

Superior Room | Down comforters, minibar, in-room safe, desk
Hallway
Exterior
Down comforters, minibar, in-room safe, desk
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry
The current price is AED 607
AED 721 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Bidet
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Down duvet
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Down comforters, minibar, in-room safe, desk

Privilege, Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Down duvet
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Via Nazionale 21/23 R, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Basilica of Santa Maria Novella - 3 min walk
  • Central Market - 3 min walk
  • Piazza della Signoria - 12 min walk
  • Uffizi Gallery - 14 min walk

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bondi Carlo - Le Focaccine SAS - ‬2 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Trattoria Cornelius - ‬1 min walk
  • ‪Capitale della Cina - ‬1 min walk

About this property

Mercure Firenze Centro

Upscale eco-certified hotel near Historic Centre of Florence
Located close to Central Market and Medici Chapels, Mercure Firenze Centro provides a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and a TV in the lobby
  • Meeting rooms, multilingual staff, and a front-desk safe
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 85 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Changing tables and highchairs
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 45 per day)
  • Offsite parking for EUR 45 per day; reservations required

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: EUR 18 per person
  • 1 bar
  • Room service available

Things to do

  • Bike parking

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RIEWIOGS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Is Mercure Firenze Centro pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Firenze Centro?

Valet parking is available for EUR 45 per day.

What time is check-in at Mercure Firenze Centro?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Firenze Centro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Firenze Centro located?

Located in Santa Maria Novella, this eco-certified hotel is within a 5-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella, and Central Market. Medici Chapels and San Lorenzo Church are also within 10 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 5-minute walk.

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 765 reviews" "
Rating 8 - Good. 273 out of 765 reviews" "
Rating 6 - Okay. 64 out of 765 reviews" "
Rating 4 - Poor. 15 out of 765 reviews" "
Rating 2 - Terrible. 6 out of 765 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mansur, monroe twp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good living space, neat and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Walter, Gurabo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent loco
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within easy walking distance of the historic parts of the city. Reception staff are excellent as well.
Stayed 4 nights in Nov 2024

8/10 Good

David, Auburn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure Firenze Centro is a convenient to the Florence Train statio but, as a result, suffers from being on a noisy street which can certainly be crowded and a little dirty. Once inside, however, everything is nice and clean and the staff were friendly and willing to help with whatever you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

jagdev

Stayed 1 night in Oct 2024

8/10 Good

enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Premal

Traveled with family
Disliked: Property conditions & facilities
Room has lights out upon arrival. Bed was not setup. Had to shower in dark bathroom next morning as fuse went out. Breakfast was just about okay.
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location can't be beat, right next to the train station. A little loud but not a big deal. Room was very warm the whole time and too many mosquitoes buzzing around to open the balcony door to get cool air in
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location. The staff was great.
Stayed 1 night in Oct 2024

4/10 Poor

Reena

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a lovely hotel that offers what you need in terms of basics but I feel it is not up to standard. The room lighting is very dim and it doesn’t create the best ambiance. The internet was not working at all. They tried to offer me points to compensate but that was not really sufficient. Worst of all, no heating provided because it is not “the season”. We were warm enough but after walking in rain, you want heat to dry your clothes and warm up. I felt we had to make do in the end but I expected more. It wasn’t a great accommodation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel ideally located for train station and city centre attractions
Stayed 2 nights in Sep 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was good, however the area was very questionable. Directly outside of the hotel we witness homeless people fighting, encampments, uncleanliness, and did not feel safe each time we entered/left.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in Aug 2024

10/10 Excellent

Li Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and understanding the needs of tourist family. We were happy with hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station and other places. Wonderful modernization throughout the hotel. Great staff and very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, room; easy walking distance from train station and attractions in central Florence; great breakfast buffet and lovely outdoor courtyard; wonderful staff, friendly, helpful, and accommodating.
Stayed 2 nights in Aug 2024

6/10 Okay

Golnar

Traveled with partner
In general, it’s an ok hotel. Not as nice as the pictures suggests. Showers are a bit moldy. Faculty looks old. For the price, you can find better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The room was clean and orderly. The hotel is close to the train station and important sites like the Duomo. We felt safe and were happy everything we wanted to see was a few minutes away.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The rooms were large with comfortable beds. Would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

JORGE

Stayed 2 nights in Jul 2024

8/10 Good

Julieth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente para caminar alrededor
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and safety
Stayed 2 nights in Jul 2024