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Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Historic Centre of Florence

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Photo gallery for Hotel Santa Maria Novella

Exterior
Exterior
View from property
Interior entrance
Family Condo, 3 Bedrooms, City View, Annex Building | Living area | LCD TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet friendly
The current price is AED 924
AED 1,074 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, View

View from room

Superior Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk

Family Condo, 3 Bedrooms, City View, Annex Building

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
3 bedrooms
  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 34.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 12 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Upscale boutique hotel near Historic Centre of Florence
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage at Santa Maria Novella Spa, the onsite spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Multilingual staff, 1 meeting room, and an elevator
  • A reception hall, a front-desk safe, and a TV in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 71 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Designer toiletries, bidets, and hair dryers
  • LCD TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Santa Maria Novella?

Self parking is available for EUR 35 per night.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santa Maria Novella?

Check-out is at noon.

Where is Hotel Santa Maria Novella located?

Located in Santa Maria Novella, this spa hotel is steps from Basilica of Santa Maria Novella and Historic Centre of Florence. Cathedral of Santa Maria del Fiore and Pitti Palace are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1006 reviews
Rating 8 - Good. 124 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel stay was fabulous and everyone was very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zili

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Excellent staff and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and excellent service, had everything we wanted!
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Great hotel and location. Very loud at night-we were there on a Saturday night so that, I am sure, makes a difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Staff is very accomodating. Location is ideal to train and basic attractions. Loved the experience and will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Perfect location. Great staff. Nice rooms. One of the highlights of our trip.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Clean, quiet, excellent service and fantastic location! Will definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - very friendly. Breakfast was very good. We did have some stairs to get to our room, hotel configuration is unusual. Good place to stay!
Stayed 4 nights in Apr 2025

8/10 Good

Elisabeth Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period hotel Very clean, staff attentive Walking distance to all attractions
Stayed 4 nights in Feb 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything from the staff to the breakfast included....
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with fabulous service.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! Great location from the train and the inside was immaculate. Service was very accommodating and helpful in navigating Florence. Can’t wait to return!
Stayed 2 nights in Mar 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful !! Great location.
Stayed 4 nights in Feb 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in an excellent location and the staff were great on attention and making ourself fell at home
Stayed 3 nights in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in the 3 city visit. Super convenient to the train, in a lovely but not overcrowded square. Super attentive staff and front desk. Old European style. Walkable to most everything. Florence was sunny and exquisite.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a hotel at par with the exquisite Tuscan hospitality culture. Staff has been extremely welcoming and supportive, lovely room, perfect location for our needs
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhi Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jan 2025

6/10 Okay

df

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel and I highly recommend staying there. The staff was excellent and very helpful. Very close to the main train depot, within walking distance to the Accademia Gallery, many great restaurants nearby. The charm and decor of this place is remarkable. Breakfast was also very good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! The breakfast every day was incredible. We also loved the reading room and terrace. The staff were always friendly and the hotel was always clean and welcoming after a day out and about. There are many restaurants in the area that were wonderful too!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. The bed was comfortable and the service was great. Very close the train station, about a 5 minute walk. Great local restaurants within walking distance. Also great location for visiting the historical sites.
Stayed 4 nights in Dec 2024

10/10 Excellent

YUFEI SOPHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Location is excellent, near by train station, lots of restaurants, near St. Maria church. Shopping street. Love it. Just at second there are quite noise from the first floor bar.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice rooms. Excellent location.
Stayed 1 night in Dec 2024