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"We're going back we had such a good time! There were 4 of us (2 couples) that went to escape winter and we were happy with the whole place. Let me see if I can give you an idea of what to expect if you're trying to decide... We stayed in a Hacienda Suite with the Preferred option. The room was so spacious and CLEAN (thank you housekeeping!). It had the best patio to sit on and you looked right into the ocean. Huge bathroom with jacuzzi tub and double vanities so you don't have to elbow each other while getting ready for dinner. LOL. Turndown service at night was a nice touch. We are actually booking again for end of Jan/begin of Feb and going to book the same room. The rooms are above the cafe and smoothie bar and preferred lounge. So coffee at your fingertips which made my husband so happy. Grab a drink and some appetizers from the lounge and head up to your patio and watch the sunset etc. The Preferred Lounge: Amazing team in there. Angeles was so helpful with our requests and we'll miss her when we go back as she'll be having her little bambino. Alejandra as well as Manuel in the evenings were excellent as too. You'll be well taken care of by the team in here. Also in the Preferred Lounge: Alfonso the bartender. He takes care of everyone with a smile and made me the best Apple Martini's I've had in Mexico and this was our eighth trip to the country. Looking forward to them again. Beach: The beach is EXCELLENT here. "