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Maya Tulum by G Hotels

3.5 star property
On beach with outdoor pool for sandy fun near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor dining
Exterior
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
The price is AED 792
AED 970 total
includes taxes & fees
13 Jan - 14 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Ocean View King

Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
2 bathrooms
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View Two Double Beds

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout drapes

Suite King Oceanfront Minipool Jacuzzi

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout drapes

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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Nueva Vida de Ramiro

Pool
Breakfast included
Spa
Parking included
9.0 out of 10, Wonderful, (777)
The price is AED 760
AED 932 total
includes taxes & fees
23 Dec - 24 Dec
Nueva Vida de Ramiro

About the neighborhood

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk
  • Tulum National Park - 3 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Ruinas - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Hotel rejuvenated in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer stores on site, and a garden. Treat yourself to a sports massage, a facial, or a detox wrap at Maya Tulum Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a computer station
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like safes and minibars.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night.

How much is parking at Maya Tulum by G Hotels?

Self parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Check-out is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park, and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

Maya Tulum by G Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 156 out of 301 reviews" "
Rating 8 - Good. 57 out of 301 reviews" "
Rating 6 - Okay. 27 out of 301 reviews" "
Rating 4 - Poor. 26 out of 301 reviews" "
Rating 2 - Terrible. 35 out of 301 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tabatha, saginaw

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
The view is beautiful. The smell in the room was terrible. The food was mediocre. The staff was nice. The Mayan clay masque treatment was exceptional.
Stayed 3 nights in Dec 2024

8/10 Good

Madalina

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it was a nice stay, beautiful place, great beach! I traveled with my sister and we both loved the views Few things we didn’t like: -the smell in the room was like mold, not easy to breath -the water in the sink and shower is salty -there were many bugs in the bathroom floor and room/bed -the tissue box was empty -outlet very soggy/ not cleaned -sink water leaking if not opened on high jet. -the restaurant that offered breakfast the staff wasn’t nice and I asked for fresh juice, they said it’s fresh but it was from concentrate. We both didn’t drink it and had to pay $10 US for it because they said we can’t send it back. That was not nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Book once I got the location and they showed me a queen said it was all they had. I stillcharged
Stayed 1 night in Nov 2024

2/10 Terrible

María

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water to shower Service in the restaurant was horrible and at the front desk was as bad as the other.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

OSCAR, Rialto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c not working properly
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Suryk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff were all awesome, breakfast was amazing and pool, spa, and restaurants were all top of the line. The only issue was that the thatched roof “shed” debris every night onto our bed and stuff. Probably due to the rainstorms we had while we stayed there. To the hotel’s credit, someone came and cleaned our room very thoroughly every day, but it was still a bit unsettling to wake up to
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia Aranda

Stayed 4 nights in Sep 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! STUNNING! PERFECT!
Stayed 2 nights in Sep 2024

6/10 Okay

Brenda

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room conditios are poor, lightning was very poor, rooms were not clean, service was poor
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeebby

Stayed 2 nights in Aug 2024

2/10 Terrible

Marcela-Alicia Gutierrez

Traveled with family
Disliked: Cleanliness, staff & service
I would not return here ever again. Staff is not friendly. The wellness Manager Eduardo attempted to over charge us for an activity because a corporate employee would be participating and when I questioned the price Eduardo informed me staff does not pay. There also was some sort of animal who scratched our roof nightly although understandable since we are in the jungle. We couldn’t get past having some sort of rodent poop drop from the ceiling daily. Front desk was so unapproachable we did not feel comfortable saying anything. They stopped engaging with us after we decided not to participate in ceremony. The only gem at this place is Rosario from the spa. Other than that their food is mediocre at best. This place has so much potential but definitely needs new staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Stayed 1 night in Aug 2024

2/10 Terrible

Amal, Kuwai

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel The smell was horrible in the bathroom Water used in the bathroom was sea water It was salty, insects every place in the room and in the bed
Stayed 4 nights in Aug 2024

8/10 Good

rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just beautiful! The staff is great! BUT******* they did charge me for additional fees outside of expedia, one was some type of Mexican tax and the other said restaurant wich I never used because i ate only breakfast and that was free and included, another big issues 2 out of 3 days of my stay they lost complete power and water for about 3 hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Aelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, clean good service, very recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Perfect 👌
Stayed 8 nights in Jul 2024

8/10 Good

mireya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the perfect place to relax
Stayed 4 nights in Jul 2024