See all properties
Save

Motto by Hilton Tulum

4.5 star property
Luxury Tulum hotel connected to a shopping center, steps from Hunab Lifestyle Center

Choose dates to view prices

Photo gallery for Motto by Hilton Tulum

Exterior
Reception
2 outdoor pools, cabanas (surcharge), sun loungers
2 outdoor pools, cabanas (surcharge), sun loungers
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
The current price is AED 235
AED 390 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with digital channels

Junior Suite (1 Queen bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Flex Room with 1 Queen Wall Bed

Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (485)
The price is AED 330
AED 415 total
includes taxes & fees
5 Mar - 6 Mar
Naala Tulum

About the neighborhood

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 1 min walk
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum Mayan Ruins
Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a poolside bar, a rooftop terrace, and an art gallery on site. Adventurous travelers may like the cycling at this hotel. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools with cabanas and sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and outdoor furniture
  • An elevator, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 115 individually furnished rooms have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • 55-inch flat-screen TVs with premium channels
  • Mini fridges, free infant beds, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Bistro Coba
  • Hunab Rooftop

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Designer stores
  • Fitness center
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees.

How much is parking at Motto by Hilton Tulum?

Self parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Check-out is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is 0.1 mi (0.1 km) from Hunab Lifestyle Center and within 3 mi (5 km) of Tulum Mayan Ruins and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 222 reviews
Rating 8 - Good. 56 out of 222 reviews
Rating 6 - Okay. 15 out of 222 reviews
Rating 4 - Poor. 11 out of 222 reviews
Rating 2 - Terrible. 13 out of 222 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

RICARDO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott Andrew

Liked: Amenities
Great area amazing staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin Michael Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasing
Stayed 2 nights in Feb 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 1 night in Feb 2025

8/10 Good

MANUEL DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
Stayed 4 nights in Jan 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Except maybe the room bed was against the wall and only queen size
Stayed 3 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were helpful and nice.
Stayed 6 nights in Jan 2025

8/10 Good

Stashan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and gym was nice
Stayed 2 nights in Jan 2025

8/10 Good

Muhammad Fahad Alam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!
Stayed 7 nights in Oct 2024

4/10 Poor

Adham

Disliked: Cleanliness, property conditions & facilities
Very noisy place with music at midnight, food with extreme poor quality
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice hotel 💙
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
I would a rate this place as excellent but the ac could not keep up to temp hot and sweating like never before at night sleeping. Had to pay extra to have sheets changed every night.
Stayed 4 nights in Feb 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Seidah

Liked: Cleanliness, staff & service, property conditions & facilities
Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future
Stayed 7 nights in Jul 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms only problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
Stayed 3 nights in Sep 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!
Stayed 3 nights in Jul 2024