Find Luxury Hotels in Playa del Carmen Centro

"The good: - great location, right next to the Quinta Avenida (main pedestrian street) - room and beds were basic but nice enough - air conditioning, wi-fi, cleaning service - inexpensive The not-so-good: - The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside...

"Older but very friendly and clean good security amazing garden in courtyard close to action god value"

"Pleasant affordable hotel right off Quinta. Nice rooftop pool and bar area."

"I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again. "

"Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too."

"I had spotty wifi throughout the stay. The staff was quick and helpful in resolving it initially, but the problem persisted. The room was okay. There was a mini fridge that didn't work, a coffee maker but no coffee or any coffee apparatus. The door was hard to lock and unlock without pushing it. The staff made up for the few things that didn't work in the room. They were pleasant and always helpful. Great location, but noisy. Not what you want if peace and quiet is what you're looking for....

"This boutique hotel is half a block from the beach and half a block from Quinta Avenida which is a lively walkable street, full of shops and restaurants. The street is pedestrian only and it has a lot of action. In the hotel we received an excellent service from Nellye and Lizzy at the reception. They were very helpful to us. We highly recommend this hotel. "

"I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good."