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The Caribbean Sun Apart Suites

3.0 star property
Hotel with free breakfast, steps from Quinta Avenida

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Photo gallery for The Caribbean Sun Apart Suites

Family Apartment | Terrace/patio
Point of interest
Point of interest
Lobby
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 165
AED 210 total
includes taxes & fees
27 May - 28 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Apartment (6)

In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (6)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Rainfall showerhead
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Apartment (Econo Xtudio)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Apartment (Econo Xtudio)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included | In-room safe, desk, blackout drapes, iron/ironing board

Xtudio Balcony Breakfast Included

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Balcony

Private kitchen

Comfort Apartment, Balcony

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment (4)

Family Apartment (4) | In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (4)

Highlights

Air conditioning
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 6 min walk - 0.5 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪La Vagabunda Centro - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬1 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬3 min walk

About this property

The Caribbean Sun Apart Suites

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, The Caribbean Sun Apart Suites provides free continental breakfast and a rooftop terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, express check-in, and luggage storage
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
  • Beach umbrellas and concierge services
Room features
All guestrooms at The Caribbean Sun Apart Suites feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

Frequently asked questions

Is The Caribbean Sun Apart Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Caribbean Sun Apart Suites?

The Caribbean Sun Apart Suites doesn't offer parking.

What time is check-in at The Caribbean Sun Apart Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Caribbean Sun Apart Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Caribbean Sun Apart Suites located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

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The Caribbean Sun Apart Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 209 reviews
Rating 8 - Good. 62 out of 209 reviews
Rating 6 - Okay. 22 out of 209 reviews
Rating 4 - Poor. 26 out of 209 reviews
Rating 2 - Terrible. 24 out of 209 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !
Stayed 4 nights in Jan 2025

2/10 Terrible

Benjamin Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)
Stayed 6 nights in Mar 2025

6/10 Okay

Maria de jesus Rodriguez

Was 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024

2/10 Terrible

Ella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like sleeping in the bar

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night
Stayed 1 night in Dec 2024

4/10 Poor

Rosemary

Disliked: Amenities
Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.
Stayed 10 nights in Jan 2025

10/10 Excellent

Verified traveler

The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and. Enjoy the 5ta Avenue all day!
Stayed 3 nights in Apr 2024

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Ana

Liked: Staff & service, amenities
Nice place
Stayed 4 nights in Mar 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spanish-speaking but very nice.
Stayed 4 nights in Oct 2023

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024

6/10 Okay

Clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tough to get keys, difficult to locate staff but great location and large rooms
Stayed 5 nights in Oct 2023

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.
Stayed 9 nights in Dec 2024

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Stayed 4 nights in Nov 2022

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024

4/10 Poor

Nicolas

Liked: Cleanliness, property conditions & facilities
The apartment is in good conditions in general, medium size and clean room, however the bed needs a renovation. The building is beside a night club so the room is extremely loud until 3am when it close. The supposed "brakefast" just includes coffe, bread, butter and jam, this is served in a hotel about 10 minutes faraway... so this is a bad joke, it doesn't worth it at all!!!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Stayed 2 nights in Nov 2023

6/10 Okay

Karina

Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024

6/10 Okay

DAVID

Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023

6/10 Okay

Amanda

Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam - horrible

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Stayed 6 nights in Nov 2024

2/10 Terrible

ADRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.