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"Just returned from our six-day, five-night vacation at Hyatt Ziva Puerto Vallarta yesterday and had an amazing time! They are working on a little construction, but that's just an example of their commitment to excellence and constant customer satisfaction. I thoroughly enjoyed the Vitamar Spa (Veronica was wonderful!). We also enjoyed seeing employees we'd seen since our first visits when the property was still Dreams (this is our seventh time in fifteen years between Dreams and now Hyatt Ziva). Miguel and Luis at the pool bar were as wonderful as ever and are true examples of exemplary service. Additionally, Orlando at the pool bar was so friendly, professional, and personable! He was so great to talk to and we look forward to talking to him again during our visit next year. Also, a shout-out to Jahir at the teppanyaki bar, whose food and friendliness were amazing! Also, Enrique at Blaze, whom we've seen for a couple of years and who has always provided great service. I truly love this resort and f"

"The hotel was very clean and the staff was professional and nice. Most of them also speak good English so they can understand you beside that. The food was great on all aspect variety of things for everyone was available for breakfast lunch and dinner. We will definitely go back sometime soon."

"We had lots of great experiences! Ceaser/ Edgar in the premium lounge made us wonderful beverages. Alfredo and Ricardo helped kept us happy at the pool. The pool and grounds are beautiful."

"Friendly staffs, cleaness, safety, everything was satisfactory. The food was a little disappointing as there weren't a lot of options, but it was still enough to have a good time with my family."