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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Couples treatment rooms, sauna, body treatments, aromatherapy
On the beach, beach umbrellas, beach bar
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Junior Suite Ocean Front King | View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Gym
The price is AED 800
AED 969 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Pool view Doble

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Altitude Club Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Ocean View Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Swim Out King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out King

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Tropical View King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 6 min drive - 3.8 km
  • Nuevo Vallarta Beach - 6 min drive - 2.6 km
  • Playa Bucerias - 8 min drive - 1.8 km
  • Nayar Vidanta Golf - 8 min drive - 7.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Upscale all-inclusive property near Bay of Banderas
A free breakfast buffet, an adjacent golf course, and a beach bar are just a few of the amenities provided at Krystal Grand Nuevo Vallarta – All Inclusive. Indulge in a massage, a facial, and a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include archery. Free WiFi in public areas is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, babysitting (surcharge), and tour/ticket assistance
  • An elevator, luggage storage, and multilingual staff
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and helpful staff
Room features
All 480 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free stocked minibars and room service. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and hair dryers
  • 50-inch LED TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Hacienda El Mortero
  • The Grill
  • Ayami
  • Restaurante "O"

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 8

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • MP3 dock

Food and drink

  • Free minibar
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Krystal Grand Nuevo Vallarta – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Nuevo Vallarta – All Inclusive?

Self parking is free at this property.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Nuevo Vallarta – All Inclusive located?

Located in Nuevo Vallarta, this beachfront property is next to a golf course and within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 mi (3 km).

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1026 reviews" "
Rating 8 - Good. 260 out of 1026 reviews" "
Rating 6 - Okay. 178 out of 1026 reviews" "
Rating 4 - Poor. 96 out of 1026 reviews" "
Rating 2 - Terrible. 85 out of 1026 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

bryan

Traveled with partner
Liked: Cleanliness
The Food left a lot to be desired, The Service good with the exception of the front desk , Quite a few of them need more customer service training, The Altitude and VIP Check in people and service were Excellent!!! And lastly the Extremely way to loud and Late Music will make us Choose differently next trip .
Stayed 4 nights in Nov 2024

6/10 Okay

Ilze, Tucson

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
At first we received a horrible room then they exchanged it for a smaller one but more clean and confortable. The food was amazing!
Stayed 5 nights in Nov 2024

6/10 Okay

Yuri, Norwalk

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are areas in the property that are in desperate need of cleaning, especially the adult pool!
Stayed 3 nights in Nov 2024

8/10 Good

Jovani

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

2/10 Terrible

GLORIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. Food is not that great. We were given one price initially and when we got there they were charging us extra fees. Staff could be very snobby. There was not that many activities for kids. Everything was mainly for adults. It should be a family resort as they charge for kids the same price as adults. I would not recommend it. We stayed there for a week, were not satisfied.
Stayed 7 nights in Nov 2024

4/10 Poor

jorge

Liked: Staff & service
Disliked: Cleanliness
Watered down drinks, food with no flavor, person on microphone all day at pool, loud music until almost 12am. Nice staff that’s about the only plus
Stayed 3 nights in Oct 2024

6/10 Okay

Connor

Traveled with partner
Overall not a bad stay. The pools and bars are nice. There is a convention hall on site so it’s quite busy with guests for different events and can easily get crowded The mini bar in our room didn’t get cold, and didn’t get fixed. It was also only stocked every two days, which wasn’t great when needing bottled water. Food was decent, however the Buffet was basically the same each day. Service was on and off. Some days we were taken care of, other days, we didn’t even get spoken to by a server. Property is nice looking, and overall well kept.
Stayed 10 nights in Nov 2024

8/10 Good

Brooklyn

Liked: Staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Shahin

Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our 1st trip to Mexico the Krystal Grand Neuvo did not disappoint. All the staff were so wonderful and accommodating. We loved the variety of restaurants. When we asked for a room upgrade there was no hesitation. The beach was beautifully well kept. We loved absolutely our experience and plan to bring our kids for our next trip!
Stayed 9 nights in Nov 2024

6/10 Okay

Cheryl L

Stayed 7 nights in Oct 2024

10/10 Excellent

Dakota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fun and engaging, food was excellent, the pool relaxing. Check in was a breeze, and so was checkout, no hidden fees.
Stayed 4 nights in Nov 2024

8/10 Good

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price! Lots of value. Food was decent, staff was good, room was clean. The overall design of the property was visually appealing but very inconvenient at ground level. When the resort is full, the walkways were not design for multiple people to walk side by side. Everyone moved around like ants in a line. Other than that we enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Amenities
Swimming areas were great. Beach service was excellent. Room service could be better
Stayed 7 nights in Nov 2024

6/10 Okay

Sabina, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. My room was too small and the buffet food was not very Mexican oriented, needs improvement
Stayed 8 nights in Nov 2024

6/10 Okay

Warren S

Traveled with family
Disliked: Cleanliness, staff & service
Was an average place. For an all inclusive property I would not return to this resort again.
Stayed 8 nights in Nov 2024

8/10 Good

Stevens Siman

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: 1. Excellent customer service of hotel staff. Concierge was very attentive to our concerns and went above and beyond to improve/elevate our stay. Friendly staff who can generally understand English. 2. Nice family pool and infinity pool, clean grounds. 3. Mostly good food in restaurants. 4. There is a bike rental shop, convenience shop (under renos during our stay) and pharmacy (for toiletries and common meds) right in front of the property. Cons: 1. Wifi reception is spotty in most common areas other than the special guest lounge. Our first room (Standard) had virtually no wifi - a problem since I needed to be reachable by work. Concierge installed a wifi router/booster in our room after I explained my need. 2. Safety deposit boxes had battery issues. Action was quick but did not resolve issue in our first room. Upon follow up 2 days after, they immediately upgraded us for free to a Junior Suite Pool View room. The second safe also had battery issues but was fixed the following day. 3. Facilities need some cosmetic renovations (fresh coat of paint) but nothing of serious concern. 4. Hard to find a quiet spot to lounge. Both pools have music blaring. Adult pool always had thumping music that only a few guests seemed to enjoy. Whoever controlled the music does not read the crowd. 5. Horseback riding is available on the beach, independent of the hotel. But, horses will poop where they need to. 6. Buffet wait staff got slammed during the busy weekend.
Stayed 7 nights in Nov 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not taken care of properly. Staff was unfriendly. Food was horrible. Definitely not what was advertised in Expedia.
Stayed 2 nights in Nov 2024

6/10 Okay

Alain

Traveled with family
Disliked: Property conditions & facilities
This is a 3 star hotel with decent food, average service and quite rundown. Not what we expected.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose, Villa Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The opportunity to have a pool area specifically for adults was a plus—great location and views.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 2 nights in Oct 2024

10/10 Excellent

carmen lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the adult pool with swim up bar! Amazing servers always ready to bring u a beverage Amazing snacks throughout the day. Fish tacos!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Christina, Oak Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2024

4/10 Poor

Chad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was NOT edible, Room was dirty and house keeping spoke no english & would come @ 9 am when we asked them to come back later they did not understand & just never came back, it was hard to get bottles of water and as you know you cannot drink tap water so that was not great trying to preserve water bottles. If you want a chair at the adults only pool be prepared to get up @ 6am to put a towel on acouple chairs or you wont get a seat all day, there are two fans in the room and one fan did not work the other was swinging so bad we thought it was going to fly off the ceiling. They do give you a piece of paper so you can Whatsapp them if you have any issues but we got handed it from house keeping the day we were checking out so very tough to voice your concerns as there is no one there spoke good enough english
Stayed 4 nights in Nov 2024

8/10 Good

GLORIA A

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024