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"Room was a little on the small side. Other than that the hotel is fantastic. The location is perfect. Would definitely stay again "

"Great hotel with great service. The rooms are nice and the morning breakfast buffet is very good with several options."

"Best hotel in London. I’m definitely staying here next time."

"It was convenient to so many places. Just lovely. If I had one suggestion for your American guests. Please make it easier to get ice. I was told it would be brought up even though I didn't mind waiting. I waited for about an hour and a half. When it still didn't come, I had to forget it because I'd be late for a tour. "

"A fab stay at the Cumberland! Immaculate, friendly staff and just an overall nice vibe. Great area. Quick check in and out. Would highly recommend. "

"Great hotel, on the same ground as Stamford Bridge."

"(Review following one night stay on 10/02/25) Staff were very friendly and helpful. They get 6 stars (if that were possible!). Nicely placed, not too far from Queensway underground train station, with the park just a little way down the road. Price could not be beaten and considering what you normally pay in London, very good value. However, would highlight that the property is currently undergoing building works / renovations, so there was building work noise from 8.00am - if I were a late sleeper, might have been miffed."

"Spacious rooms. Clean. Quiet. Gym could be bigger. Direct access to Victoria train station which was convenient in the cold and rain. Staff were very helpful. The Soak restaurant on the property was excellent too."