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"On the first day, Wednesday, there was no concierge or staff attending the entrance though they did the next two days. Reception staff were friendly and processed check-in and che k-out quickly and pleasantly. A bottle of wine was in our room upon arrival, a part of our gold reward. Evening staff checked out the noises in the Junior Suite emanating from other rooms (think it was airconditioning it was very noisy making sleep difficult) They suggested we speak with day staff and have maintenance...

"Fabulous location, comfortable room and the best customer service."

"Fabulous staff. Great location"

"Everything was close to what we needed. It was my second time staying there and it won't be my last "

"Being slightly taller, the bath showers are a little tricky."

"Good value for what we paid. Very handy to train stations "

"Spacious suite but not good wifi. I was there for business and that didn’t work out . Reception very hot and miss"

"Close to transport, the city centre and Marvel stadium. Comfortable for a short stay. Good experience all round. "