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Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
Luxury Melbourne hotel in Docklands with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Accessible Bathtub | View from room
Standard Room, 1 King Bed (View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
The price is AED 431
AED 474 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed (High Floor, No View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (View)

Standard Room, 1 King Bed (View) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

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AED 559 total
includes taxes & fees
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About the neighborhood

Map
1-5 Spencer Street, Docklands, VIC, 3008

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Crown Casino - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Bourke Street Mall - 20 min walk - 1.7 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬7 min walk
  • ‪Crown Food Court - ‬3 min walk
  • ‪Margo's - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Pub - ‬4 min walk

About this property

Crowne Plaza Melbourne, an IHG Hotel

Luxury hotel revitalized in 2020 and located near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site international cuisine restaurant, Yugo Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, coworking spaces, and 10 meeting rooms
  • A banquet hall, a porter/bellhop, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 432 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 17 per night)
  • Secured covered valet parking on site (AUD 70 per night; includes in/out privileges)
  • Offsite parking within 984 ft (AUD 17 per night); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: AUD 40-42 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yugo Restaurant
  • Dive Bar
  • Pow Wow

Things to do

  • 24-hour fitness center
  • Bike parking
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference center (12949 square feet of space)
  • Coworking space
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Crowne Plaza Melbourne, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Melbourne, an IHG Hotel?

Self parking is available for AUD 17 per night. Valet parking is available for AUD 70 per night.

What time is check-in at Crowne Plaza Melbourne, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Melbourne, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Melbourne, an IHG Hotel located?

Located in Docklands, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within 10 minutes. Southern Cross Station is 8 minutes by foot and Flagstaff Station is 18 minutes.

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 91 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Feride

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was kind and helpful. However, the breakfast was really low quality and even the most expensive rooms are facing a very busy and noisy road.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from staff
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

luke

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

ashley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really good would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Puntipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The construction outside not so much but it didn't take away from the excellent customer service.
Stayed 12 nights in Sep 2024

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Staff were attentive
Stayed 1 night in Sep 2024

6/10 Okay

Matthew, Clarence Town

Liked: Cleanliness, staff & service, property conditions & facilities
Room service is noodles thats just stupid
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

AYLWYN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, clean, good location
Stayed 1 night in Sep 2024

10/10 Excellent

MOHAMED RUMAIZ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff during breakfast was really awesome people, thank you
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly young lady at Checkin. So sorry ive forgotten her name as it would have been nice to single her out to management. Love the fact that the rooms had a comfortable couch for two to sit on.
Stayed 1 night in Aug 2024

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Excellent staff and great service. Be convenient location. The lobby is very spacious with many cozy corners. Good dining. Second time using this hotel, and love it. The only downside, is the construction sites around, however this is temporary. Other than that, highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hitomi

Stayed 5 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room large amazing bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Daine, Wodonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favourite place to stay when we need to treat ourselves to a short break.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and modern room. Communal areas modern and well cared for. Great restaurant, helpful staff, right across the road from the free tram.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly staff and good location, nice hotel
Stayed 3 nights in Aug 2024

6/10 Okay

caitlin

Traveled with partner
We were put into a disability room and not told. The entry and exiting of the room is not clear and took us a few minutes and everything in the room was obviously set lower for someone in a wheel chair. It wasn’t to bad but it certainly would have been nice to have at least been told how to enter and exit
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024