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Crowne Plaza Melbourne by IHG

4.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Crowne Plaza Melbourne by IHG

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Property amenity
Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available
The current price is AED 394
AED 433 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed (High Floor, No View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Standard Room, 1 King Bed, Roll-in Shower | View from room

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1-5 Spencer Street, Docklands, VIC, 3008

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Crown Casino - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Bourke Street Mall - 20 min walk - 1.7 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬4 min walk
  • ‪Crown Food Court - ‬3 min walk
  • ‪Margo's - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Pub - ‬4 min walk

About this property

Crowne Plaza Melbourne by IHG

Luxury hotel revitalized in 2020 and located near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area. The on-site local and international cuisine restaurant, Ottie's, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, an elevator, and concierge services
  • A porter/bellhop, meeting rooms, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 432 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 593 reviews
The price is AED 513
AED 564 total
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 17 per night); discounts available
  • Secured, covered self parking on site (AUD 17 per night)
  • Secured, covered valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Crowne Plaza Melbourne by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Melbourne by IHG?

Self parking is available for AUD 17 per night. Valet parking is available for AUD 70 per night.

What time is check-in at Crowne Plaza Melbourne by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Melbourne by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Melbourne by IHG located?

Located in Docklands, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within 10 minutes. Southern Cross Station is 8 minutes by foot and Flagstaff Station is 18 minutes.

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Crowne Plaza Melbourne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1025 reviews
Rating 8 - Good. 263 out of 1025 reviews
Rating 6 - Okay. 91 out of 1025 reviews
Rating 4 - Poor. 41 out of 1025 reviews
Rating 2 - Terrible. 26 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, staff are so nice and welcoming
Stayed 7 nights in Mar 2025

10/10 Excellent

Bruce Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 7 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our overnight stay in Melbourne
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sambat Bikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, hospitality and fairly priced.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 5 nights in Mar 2025

10/10 Excellent

Belinda Hewson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location
Stayed 1 night in Jan 2025

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the city, and the hotel was being worked on so lots of construction work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great ! Only downside was room service forgot my order but it was 2am. Would stay here again 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nothing short of amzing, the location of this hotel was perfect, cant wait to stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything about our stay. Most welcoming, friendly staff who always had a smile and said hello each and every time they saw us. Wonderful place to stay so close to everything we needed, walking distance or right by the trams. Fabulous buffet breakfast each day with a great selection of choices. We will absolutely be back stay again, thank you for having us.
Stayed 8 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient, roomsare great..
Stayed 5 nights in Nov 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from the room..beautiful room..super friendly staff and very helpful
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location we got a room with a river view it didn’t disappoint
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so lovely and friendly great service
Stayed 1 night in Dec 2024

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou for a lovely stay. Your breakfast was fabulous and your staff exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent view
Stayed 1 night in Nov 2024

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaynore Celeste

Liked: Staff & service, property conditions & facilities
Close to activities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the foyer was styled beautiful for Christmas. You are walking distance to everything you need and don’t really require a car if staying here. The room was modern and spacious and the staff were all lovely. We would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Fantastic time, we loved our stay and staff were great.
Stayed 1 night in Sep 2024