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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Reception
Exterior
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Premier King Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AED 284
AED 312 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Veriu Queen Victoria Market

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  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 567 reviews
The price is AED 361
AED 397 total
includes taxes & fees
28 Apr - 29 Apr
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About the neighborhood

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Princess Theatre - 6 min walk - 0.5 km
  • Melbourne Central - 6 min walk - 0.6 km
  • Collins Street - 7 min walk - 0.6 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Queen Victoria Market are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a front-desk safe, and tour/ticket assistance
  • Multilingual staff, 6 meeting rooms, and a computer station
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Similar properties

Front of property

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,360 reviews
The price is AED 253
AED 279 total
includes taxes & fees
7 Apr - 8 Apr
The Victoria Hotel Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.

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Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1282 reviews
Rating 8 - Good. 452 out of 1282 reviews
Rating 6 - Okay. 176 out of 1282 reviews
Rating 4 - Poor. 81 out of 1282 reviews
Rating 2 - Terrible. 50 out of 1282 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good sized rooms and friendly staff. Would definitely recommend and stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Really central to everything and staff are always lovely.
Stayed 3 nights in Feb 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities
Great location and very helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the theatres and restaurants. bed was comfortable and room was clean will definately stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the centre of vibrant Melbourne CBD, definitely a good choice for those who wish to see the CBD. Room is neat and tidy. Love the Appelles B5 skin lotion the hotel provided!
Stayed 4 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, city centre and close to restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Melbourne cup and had a lovely stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed the buffet breakfast and close to alot of the shopping district.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget friendly place to stay for the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

6/10 Okay

gary

Liked: Cleanliness, staff & service
elevators out of service...confusing room location... had to go through the breakfast area to access the room.. the location of the hotel was great
Stayed 2 nights in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Enjoyed stay in melbourne
Stayed 3 nights in Dec 2024

10/10 Excellent

baemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay for a week was very pleasant and convenient. I would stay here again in the future
Stayed 7 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melbourne short stay
It was only a couple of nights but we enjoyed the Hotel and the staff were terrific.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and lovely rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and close to everything we had planned.
Stayed 1 night in Oct 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Close to everything 👍
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly & helpful staff. Clean. Pool & elevators being worked on. Shower platform is a bit of a slipping risk. No inside lock on door. Gap around door (large at bottom of door) meant light entering room all night.
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice room, great breakfast. Would like to return when pool and lifts are fixed. Will reserve judgement till then
Stayed 1 night in Jan 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and value for money
Stayed 3 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Overall a clean, quiet & convenient hotel.
Stayed 6 nights in Oct 2024