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Mercure Melbourne Southbank

4.0 star property
Hotel with a 24-hour front desk, near Crown Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Southbank

Interior entrance
View from property
View from property
Superior Room (Family) | In-room safe, desk, blackout drapes, soundproofing
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen
The price is AED 286
AED 314 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Family)

In-room safe, desk, blackout drapes, soundproofing

Superior Room (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Superior Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Melbourne Southbank, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (833)
The price is AED 373
AED 410 total
includes taxes & fees
8 Jan - 9 January 2025
Holiday Inn Express Melbourne Southbank, an IHG Hotel

About the neighborhood

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006

What's nearby

  • Crown Casino - 12 min walk
  • Melbourne Central - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 3 min drive
  • University of Melbourne - 6 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬3 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Hopscotch - ‬3 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬1 min walk
  • ‪BearBrass - ‬1 min walk

About this property

Mercure Melbourne Southbank

Upscale hotel revitalized in 2023 and located near Crown Casino
Located close to Melbourne Central and Melbourne Cricket Ground, Mercure Melbourne Southbank provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • 3 meeting rooms, luggage storage, and smoke-free premises
  • A water dispenser, concierge services, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 275 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch HDTVs with satellite channels
  • Separate sitting areas, kitchenettes, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 262 ft (AUD 30 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 32 for adults and AUD 11 for children
  • Room service available

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (861 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Front entrance ramp
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 472
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Southbank?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Melbourne Southbank?

Check-out is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews" "
Rating 8 - Good. 390 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tiernan David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close and easy. Small rooms but well priced.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Thomas, Cowes

Stayed 1 night in Oct 2024

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for either business or leisure. Very efficient check in process and friendly helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Siti Rafidah Binte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location!
Stayed 4 nights in Oct 2024

8/10 Good

Kee Lian

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all amenities
Stayed 4 nights in Sep 2024

8/10 Good

Alistair

.
Stayed 1 night in Sep 2024

8/10 Good

Vikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self serve automated checkin is fast and convenient. Clean and adequate room.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
A leaky toilet, lights that don't work and really noisy A/C. It needs some $$ spent on it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Stayed 4 nights in Aug 2024

8/10 Good

francine

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Southbank. Bed was really comfortable and breakfast was perfect. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jillian

Liked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position
Stayed 3 nights in Jul 2024

8/10 Good

Agnieszka

Stayed 1 night in Jul 2024

8/10 Good

Ethan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very local to a lot of the places I needed to go and also is close to a very nice walk along the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good size rooms and bathroom. Great friendly service. Breakfast buffet was very good too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the pillows were very lumpy in our room. Also the heater was very loud and would have turned it off if had heavier doona or extra blankets.
Stayed 1 night in Jul 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No extra bedding
The only issues was no extra/spare blankets, got very cold and don't like using/uping temp on air conditioning.
Stayed 1 night in Jul 2024

4/10 Poor

Paula

Disliked: Property conditions & facilities
Bathrooms need redoing. I’ve stayed in a handful of rooms at this property and all showers leak water all over the bathroom floor. Check in is extremely impersonal due to the kiosks in reception.
Stayed 1 night in May 2024